Customer Service

3 days ago

Hounslow, Greater London, United Kingdom QDrive Performance Limited Full time

Are you passionate about customer service and sales? At QDrive Performance, you'll

showcase your skills by ensuring our clients receive an effortless, five-star booking

experience. You'll manage reservations, support our luxury fleet, and be the friendly face of

QDrive at Heathrow.

YOUR ROLE AT QDRIVE

  • Create premium rental experiences by maximising service and upsell opportunities.
  • Advise international and VIP clients in person, by phone, and via partner concierge teams.
  • Prepare contracts and manage payments.
  • Oversee a luxury fleet of vehicles, advising on upgrades and extras.
  • Support with vehicle handovers when required.

Your Skills Matter

  • Sales Talent: Confident in upselling and building client trust.
  • Experience: Background in rent a car or travel.
  • Communication: Professional, polished, and multilingual skills a plus.
  • Flexibility: Able to work shifts, including weekends and bank holidays.
  • Driving Licence: Full UK licence.

What We Offer

  • Competitive base salary + commission (OTE £35,000+).
  • 22 days' holiday + bank holidays.
  • Staff rental scheme for family & friends.
  • Paid training and development opportunities.
  • Employee wellbeing and support programmes.

About Us
QDrive Performance is London's premium rent-a-car and chauffeur company, with a focus on luxury vehicles and world-class service. From Heathrow HQ, we serve hotels, private clients, and corporate partners across London and beyond.

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