Customer Service
3 days ago
Are you passionate about customer service and sales? At QDrive Performance, you'll
showcase your skills by ensuring our clients receive an effortless, five-star booking
experience. You'll manage reservations, support our luxury fleet, and be the friendly face of
QDrive at Heathrow.
YOUR ROLE AT QDRIVE
- Create premium rental experiences by maximising service and upsell opportunities.
- Advise international and VIP clients in person, by phone, and via partner concierge teams.
- Prepare contracts and manage payments.
- Oversee a luxury fleet of vehicles, advising on upgrades and extras.
- Support with vehicle handovers when required.
Your Skills Matter
- Sales Talent: Confident in upselling and building client trust.
- Experience: Background in rent a car or travel.
- Communication: Professional, polished, and multilingual skills a plus.
- Flexibility: Able to work shifts, including weekends and bank holidays.
- Driving Licence: Full UK licence.
What We Offer
- Competitive base salary + commission (OTE £35,000+).
- 22 days' holiday + bank holidays.
- Staff rental scheme for family & friends.
- Paid training and development opportunities.
- Employee wellbeing and support programmes.
About Us
QDrive Performance is London's premium rent-a-car and chauffeur company, with a focus on luxury vehicles and world-class service. From Heathrow HQ, we serve hotels, private clients, and corporate partners across London and beyond.
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