Customer Service
2 weeks ago
We are looking for a actively seeking Customer Service / Telesales who strive to deliver high quality outcomes and is looking for a new opportunity, with a view to grow in our company. Our operations staff control shipments from door to door during import and export air freight procedures. We seek staff who are positive, motivated and want to be part of a specialised team of Airfreight Specialists.
Monday - Friday - 9am - 5pm
**Duties will include: -**
- Liaising with customers and ensuring they are pleased with the service provided.
- Contacting and researching new customers to gain more business.
- Working with the manager and completing weekly reports
- Face 2 face meetings with existing & new customer
- Contacting customers by phone on a regular basis
- Meeting daily targets
**The successful applicant : -**
- Previous experience and Knowledge of customer Service and telesales / Willingness to learn
- Computer literacy MS Word, MS Excel and Gmail.
- Good communication skills
- Attention to detail and be able to work independently as well as working within a team environment.
- Full 5 year background check & DBS Check
- Full clean UK driving Licence
**Benefits & Requirements**:
- Hourly rate as above (not age dependent)
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
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