Process Operator

Process Operator

**Date**:12 Aug 2025

**Company**:DWR Cymru Cyfyngedig Welsh Water Plc

**City**:Newport

**Address**:Newport, Wales, GB, NP18 2YH

**Job Requisition Number**
- 7907**Work Type**
- Permanent**Job Function**
- Operational**Salary Range**
- £27,089.00 -£30,779.00**Base**
- Nash**Closing Date**
- 23:59 on 26/08/2025**What you’ll be responsible for**
- As a Process Operator a key element of this role will be operating and maintaining of all DCWW asset types including wastewater Treatment works, Sewage pumping stations and combined sewer overflows, ensuring 100% compliance with all regulatory standards.You should be willing to develop your knowledge & skills around wastewater treatment processes, take part in ‘on the job’ training and have the flexibility and competence to operate and maintain multiple sites.- Your responsibilities will include:
- Taking responsibility for operating sites in line with environmental permits to protect environment; general maintenance of equipment and site, taking effluent samples to monitor and improve biological performance
- Taking responsibility for identifying and where applicable undertaking reactive work as required. Raising reactive work for equipment when required and liaising with multi-discipline craft team on facilitating repairs
- Identifying potential pollution risks from our assets, taking measures to prevent pollution, and escalating when required
- Liaising and coordinating with the area Supervisor and team members on operating activities and continuous improvement for the area
- Taking responsibility for personal and colleagues’ safety through compliance with company Health and Safety procedures
- Understanding and adhering to quality system requirements to ensure audit compliance
- Taking ownership of sites, ensuring house-keeping standards are maintained and defects reported
- Willing to develop and learn within the role and have the flexibility and competence to operate and maintain multiple sites
- Participating in arrangements and cover for annual leave and sickness for area of operation
- Undertaking any other duties as required to meet the needs of the business
- Participating in out of hours standby rota

**Who you’ll work with**

**Internal**
- Strong working relationships within the catchment wastewater treatment team including Performance Manager, Operations Coordinator, Craft team
- Advice and support from Science and Support, Statutory Maintenance, Wastewater Assets
- Liaison with local network team

**External**
- Liaison with Environment Agency and/or NRW
- Liaison and assistance with external contractors and Capital partners

**About you**

**Knowledge, Skills & Experience**
- NVQ Level 2 or higher, BTEC, ONC/HNC qualifications in Wastewater Treatment Process Operations is desirable but not essential
- Demonstrable experience of compliance and adherence to Health & safety standards
- Enthusiastic about putting our customers first every day
- Team player, willing to take part in all necessary training requirements required for the role
- Computer systems literate including SAP, Scope X, Microsoft Word and Excel
- Team player, willing to take part in all necessary training requirements required for the role

**Good to know**
- A UK Drivers licence is required for the role
- A company vehicle will be provided**Benefits**
- As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:
- Option to buy additional annual leave up to 5 days per year
- Enhanced employer pension contributions - Up to 11% employer contributions
- Free Mortgage Brokering Services
- Enhanced family friendly policies
- Gym and fitness discounts as well as high street shopping
- Cycle to work scheme
- Discount off all Welsh Water visitor attraction centres and gift shops
- Car-leasing scheme and free on-site parking at all sites
- Health CashBack scheme and access to an online GP service
- An employee assistance programme for employees and their immediate family
- Many more can be found on our website.

Please note, we may close this role sooner if required. We may also extend the original closing date depending on interest.

Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business.**Who we are**
- Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.- To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision. This is achieved by living our core values and demonstrating the core behaviours that underpin them. The security of our people, assets and information is key to us, so we