Italian Speaking Customer Service Advisor

1 week ago


Burnley, United Kingdom Tailor Made Commercial Ltd Full time

**Role: Italian Speaking Customer Service Advisor**

**Salary: £21,500**

**Location: Burnley**

**Hours: Monday - Friday 8:30am - 5pm flexible working from home**

Tailor Made Sourcing Ltd are proud to be the exclusive recruitment partner of a market leading business based in Burnley. Our client are part of an international group and are seeking a Italian Speaking Customer Services Officer to join the team on a fulltime, permanent basis.

**Roles and responsibilities;**
- Deal with any issues that arise in a professional and efficient manner
- Liaise with UK and Italian customers to process bookings and to follow up on enquires
- Providing an exceptional after sales service, gathering feedback from customers in order to constantly seek ways to improve processes
- Processing customer payments
- Working closely with Senior Management, Senior Advisors and the Executive Team internally to ensure the smooth running of the business
- To identify service issues impacting on the cost and service provision
- MUST be fluent in written and verbal Italian
- Will have previous customer services experience
- Will be a dedicated individual with a passion for delivering exceptional customer service

**By submitting your CV to Tailor Made Sourcing Ltd you are consenting to Tailor Made Sourcing Ltd providing you with recruitment services as an agency defined under the Employment Agencies Act 1973 and authorising Tailor Made Sourcing Ltd to workseek on your behalf. You are consenting to your CV being forwarded to clients via electronic mail. You are also giving your consent to your personal data being included on a computerised database and its use in order to secure employment.



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