Training & Events Coordinator

6 days ago

Darlington, United Kingdom Gem Partnership Ltd Full time

We are recruiting for an immediate start for a Training & Events Coordinator to be based in Darlington but working on a hybrid basis.

Salary £10.91 - £14.55 pending on experience (£21-28,000)

37 hours per week Monday to Friday

Centrally based and close to the train station.

Key Responsibilities:

- To maintain consistent and documented compliance with all relevant Safety, Health and Environmental (SHE), Good Manufacturing Practice (GMP), Data Integrity (DI), quality and best

practice requirements.
- To co-ordinate external training offering, ensuring the brand and reputation are portrayed to the highest standard.
- To successfully coordinate training events virtually in the first instance which may expand to in-person events.
- Engage with third party service providers to support delivery of content generation and course delivery.
- Maintain list of trainers to deliver courses. Book and diary management of trainers and Q&A panel attendees.
- To efficiently use training administration software and marketing platform to book, coordinate, communicate with contacts to manage and ensure smooth running of events.
- Actively monitor event registrations and escalate any issues with under or over subscriptions.
- Create materials and processes to communicate with mailing lists on course launches and follow up with delegates on communications once registered.
- To maintain accurate attendance logs for both hosted and external training events to accurately monitor training attendance and completion.
- To work closely with the marketing communications team to promote the training offering.
- To read and summarise information provided to share with delegates.
- To prepare, format and provide relevant training documents and presentations to delegates.
- To act as the first point of contact for all RNA Training Academy or Centre of Excellence event queries.
- To establish suitable methods of generating feedback from both staff and delegates at both internal and external training events to ensure there is a continuous improvement in the delivery from the Centre of Excellence.
- Follow up and chase feedback returns.
- Coordinating data sets and analysing to support marketing and business development activities.
- Support the RNA Training Academy Lead in generating annual report with feedback data analysis.
- To work closely with the Learning & Development Instructional Designer and Marketing Communications Business Partner and other external design agencies in the development and roll-out of training events, initially offering this virtually.
- To assist in the promotion of the Centre of Excellence to potential customers in order to ensure full utilisation.
- The role requires flexibility to perform any other reasonable duties as required.

They are looking to recruit for the role on a 1-2 year contract as well so the opportunity is there to secure a longer term role.

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