Customer Service Representative

2 days ago


Manchester, United Kingdom The Car Loan Centre Full time

We are an established and rapidly expanding business looking to increase our current Customer Service Team with an individual looking to work within a proficient team environment. Over the years we have built up a friendly atmosphere across the company, so if you are a team player and looking for a new challenge, we would love to hear from you

As our company grows we now have an exciting new position as a dedicated Customer Services Representative. In this position your primary role will be to liaise with our customers to arrange collection/delivery dates for their new vehicle.

The main duties of this role include:

- Greet customers and visitors promptly, courteously and professionally.
- Develop and maintain professional working relationships with all customers, colleagues, suppliers and external representatives.
- Arranging appointments with customers to collect their vehicle.
- Plan ahead and manage time effectively to ensure all tasks are achieved.
- Update database accurately with customer information.
- Assist customers with their queries and complaints.
- Ensure customers fill out relevant documents on collection of their vehicle

We are looking for someone who is:

- Friendly
- Customer focused
- Well presented
- Outstanding communication and customer service skills.
- Excellent organisation and time management skills with the ability to work to deadlines.
- Intermediate IT skills with the ability to learn new systems quickly
- Team player

**Job Types**: Full-time, Permanent

**Salary**: From £19,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Work Location: One location

Reference ID: CLC999234



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