Customer Service Representative
2 days ago
We are an established and rapidly expanding business looking to increase our current Customer Service Team with an individual looking to work within a proficient team environment. Over the years we have built up a friendly atmosphere across the company, so if you are a team player and looking for a new challenge, we would love to hear from you
As our company grows we now have an exciting new position as a dedicated Customer Services Representative. In this position your primary role will be to liaise with our customers to arrange collection/delivery dates for their new vehicle.
The main duties of this role include:
- Greet customers and visitors promptly, courteously and professionally.
- Develop and maintain professional working relationships with all customers, colleagues, suppliers and external representatives.
- Arranging appointments with customers to collect their vehicle.
- Plan ahead and manage time effectively to ensure all tasks are achieved.
- Update database accurately with customer information.
- Assist customers with their queries and complaints.
- Ensure customers fill out relevant documents on collection of their vehicle
We are looking for someone who is:
- Friendly
- Customer focused
- Well presented
- Outstanding communication and customer service skills.
- Excellent organisation and time management skills with the ability to work to deadlines.
- Intermediate IT skills with the ability to learn new systems quickly
- Team player
**Job Types**: Full-time, Permanent
**Salary**: From £19,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Work Location: One location
Reference ID: CLC999234
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