Customer Service Representative

2 days ago


Manchester, United Kingdom The Candidate Full time

**Customer Service Representative - Manchester - £29,000 - B2B**

We are exclusively representing a family-run international manufacturing organisation who are looking to expand its Customer Service team with the hire of a personable Customer Service Representative.

If you love solving problems, being the customer’s first point of contact, and assisting the wider team - then this role is for you

The role will focus on;
- Generate sales leads from inbound opportunities
- Be the first point of contact for customers and stakeholders (passing on when appropriate)
- Manage and update stock levels of products - placing orders with suppliers
- Ad hoc organisational activities
- Handle customer complaints, finding a positive remedy
- Use the CRM

Your experience;
- 2 years experience working in customer service
- Microsoft excel and outlook
- Ability to understand a CRM system
- Positive, can do attitude
- Excellent communication skills

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