Clinical Support Administrator

1 week ago

Exeter, United Kingdom Chime Social Enterprise Full time

**Clinical Support Administrator**
Exeter, Devon
**About Us**
We are Chime Social Enterprise, a provider of leading audiology services and a centre of excellence in the South West. As an NHS Audiology Service, we represent the best of NHS hearing services.
As we’re a Community Interest Company (CIC), we invest any surplus funds back into our social aims - delivering outstanding solutions to the hearing impaired.
We are now looking for a Clinical Support Administrator to join us on a full-time, permanent basis, working 37.5 hours over four days.
**Our Values**
C = Collaboration - working in true partnership to provide the optimal outcome
H = Holistic - caring about and understanding the implications of our interactions
I = Innovative - being open to new opportunities in meeting our purpose and vision
M = Motivated - passionate about bringing our best to every situation
E = Excellence - striving for the highest quality of service
**The Benefits**:

- Salary of £21,730 per annum
- NHS Pension
- Free life insurance
- A commitment to your professional development
- A friendly and supportive team
- Membership of Perkbox offering a broad range of discounts
- The opportunity to become part of our staff council
This is an amazing opportunity for a proactive, customer-focused individual to take the next step in their career with our leading audiology service.
Working alongside a friendly and supportive team, you’ll have the chance to gain new experience and build upon your skills, enabling you to grow in your role and develop your career.
So, if you want to step into a rewarding role with a social enterprise that is dedicated to investing into the community, we want to hear from you
**The Role**
As a Clinical Support Administrator, you will undertake a range of administrative duties to support the efficient flow of patients through the triage service.
You’ll provide a remote service, increasing our capacity for clinical support by enabling patients to utilise Telecare technology.
Additionally, you will:

- Mail booking and validation letters
- Maintain and update the department database
- Provide information about appointments to patients
**About You**
To be considered as a Clinical Support Administrator, you will need:

- Experience in a public facing role
- Excellent written and verbal communication skills
- A good standard of education with GCSEs or equivalent
Other organisations may call this role Administrative Assistant, Receptionist, Administrative Officer, Administrator, Secretary, Admin Officer, Customer Service Advisor, EA, PA, Executive Assistant, or Personal Assistant.
Webrecruit and Chime Social Enterprise are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptableway to conduct business and we believe that the more inclusive our environments are, the better our work will be.

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