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Clinic Administrator X2
2 weeks ago
**Clinic Administrator x2**
We are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to make a positive difference to people’s lives through better sight and eye health.
We have an exciting opportunity that has arisen in our Newmedica Exeter team, for a Clinic Administrator to join the team and help us continue to deliver outstanding clinical care for our patients.
We are looking for someone who will thrive on working as part of a multidisciplinary team that includes Clinic Assistants, Ophthalmic Assistants, Patient Administrators, Nurses, ODPs, Ophthalmic Technicians, Optometrists, and Consultant Ophthalmologists. We value the different experiences and diversity that each of our individual team members bring to our service and are looking for future colleagues who share that same passion.
**What are we offering you?**
- A competitive salary
- A company bonus of up to 12%, based on company performance and personal objectives
- 25 days annual leave plus bank holidays
- A company pension scheme
- 40 hours per week, worked over 5 days per week (including a Saturday)
- Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 well-being/counselling/advice service, private medical insurance, private dental care, health care scheme, death in service cover of 3 x salary, an opportunity to sign up to a tax-free cycle to work and a retail/technology discount scheme.
- An environment where your learning and development is supported through a range of various learning tools and courses.
- Working with a friendly multi-disciplinary team passionate about improving the lives of our patients
**Why should you join Newmedica?**
Newmedica is one of the leading providers of NHS-funded ophthalmology services in England.
- Our Purpose is to make a positive difference to people’s lives
- Our Vision is to change lives through better sight and eye health
- Our Promise is to use our expertise and compassion to help people feel special, reassured and cared for
The Newmedica Exeter eye health clinic and surgical centre operates from The Medical Eye Clinic on the Marsh Barton Industrial Estate, Exeter. We provide NHS-funded, high quality, professional cataract surgery including pre and post-operative assessment.
**What will the role involve?**
As a Clinic Administrator you would be responsible for ensuring that clinics are set up, that patient appointments are fully utilised and that appointment outcomes are recorded and filed. You will be managing the accuracy of all patient data including liaising with GP surgeries, clinics and patients and ensuring that Newmedica’s electronic patient record is up-to-date. Clinic Administrators are also the central point of contact for all telephone queries from both patients and clinic staff. Some clinics are run outside of regular office working hours to offer patient’s choice and therefore administrators would be rota’d to work some evening shifts.
Our Clinic Administrators will have a friendly and accessible personal manner, and be able to deliver an effective administrative service to the clinic. They will be able to work within small teams to maintain and enhance processes to maximise quality and efficiency. Newmedica has developed a strong relationship with the local CCG and the local Trust.
The role is a key part of this service.
**What skills and experience do I need for the role?**
- The following should be taken from the person specification of the job description;_
We are looking for individuals who have:
- GCSE’s in at least Maths and English
- Experience in an administrative role and can understand and deliver within a complex working environment.
- Good organisation skills and the ability to multi-task.
- An ability to tailor their approach to a diversity of patient needs.
- An outstanding telephone manner with the ability to adapt approach to different situations.
- Excellent verbal and written communication skills.
- Proven administrative skills including the ability to follow processes.
**Would you like to know more?**
**Would you like to apply?**
**COVID-19**
We ask that all applicants are aware of the pending requirements and information can be found here
