Ward Clerk

1 week ago

SouthendonSea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

Seeking an organised, compassionate Ward Clerk to come be a key member of the unit team. You will be responsible for providing a wide range of administrative, I.T. and clerical support. This includes maintaining computer and paper-based patient records, preparing ward paperwork and the coordination of many of the unit’s activities.

To be responsible for the provision of a comprehensive, and efficient administrative service to Critical Care; enabling the delivery of a high quality service to the patients and allowing medical and nursing staff to focus on direct patient care. This will involve considerable liaison with other departments and units.

To offer effective support to the Critical Care team to assist with the improvement of the flow of patients within the hospital in order to reduce patient waiting times.

To provide high quality reception duties through welcoming and greeting patients, relatives and staff and visitors to the unit in a professional and courteous manner; dealing appropriately with enquiries ensuring each is followed up and responded to.

The Ward Clerk has a corporate responsibility to ensure accurate data entry to all computer systems in order to contribute to both patient safety and collection of appropriate income for the Trust.

Ensure that patients are the focus of everything done and follow good practice to be shared in line with Trust policy. Liaise with nursing and medical staff to prepare and collate all required documentation prior to unit rounds.

Responsible for ensuring that all risks of cross infection to patients are minimised, and that all policies, procedures and guidance relating to infection control practice are adhered to.

With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.

Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

Patients will experience improved care as well as fewer delays and cancellations. We are able to provide more once-in-a-lifetime specialist care region-wide. With our new trust size will come more opportunities for development, research, networking and innovation.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

For further details, please refer to the attached job description and personal specification.

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