Ward Clerk- Chalkwell Ward

4 days ago

SouthendonSea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

We are looking for an enthusiastic, friendly and efficient person to join our team as a Ward Clerk in Chalkwell Ward at Southend Hospital.

You will liaise with other departments and wards and offer effective support to the ward team to assist with the flow of patients within the hospital and in turn help reduce patient waiting times.

To carry out proficient, professional reception service to all visitors, patients, and colleagues.

To carry out administrative and other mutually agreed duties to maintain the smooth running of the ward.

Teamwork is critical to maintaining the exceptional level of service that the administration function currently provides. The successful applicant will have a proactive attitude with the ability to remain calm, focused and organised. Good interpersonal skills and the ability to communicate at all levels both verbally and in written formats are essential.

Full details can be found in the attached Job Description.

Mid and South Essex NHS Foundation Trust is now one of the largest trusts in the country, serving a population of 1.2 million people. Our newly formed Trust, comprising acute hospital sites at Broomfield in Chelmsford, Basildon and Southend, is determined to provide the best health services for its local population. We are a well-led, high-performing and innovative organisation working in the best interests of the people we serve.

With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.

Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

Patients will experience improved care as well as fewer delays and cancellations. We are able to provide more once-in-a-lifetime specialist care region-wide. With our new trust size will come more opportunities for development, research, networking and innovation.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

1. To greet and welcome all persons entering the ward, checking identification of staff requiring access to patient information.
2. To answer the telephone correctly by adhering to the Trust’s telephone protocol. To understand and give messages received to the appropriate person i.e. Ward Manager or nurse in charge.
3. To maintain good communication and relationships with patients/carers, members of the MDT and nurses in consultation with Ward Manager.
4. To liaise with other wards and departments as required to maintain accurate and up-todate patient records.
5. To attend and participate in Ward/Directorate meetings.
6. To know all aspects of the ward environment.
7. To prepare notes for ward rounds ensuring patient confidentiality is maintained at all times.
8. Ensure that notes trolley is organised and supplied with necessary forms as well as patient case notes

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