2nd Line Engineer

9 hours ago


Watford, United Kingdom Just IT Full time

Are you looking for an exciting new role?
About the Company
A leading MSP is looking for a IT Support Engineer to join their friendly team. They combine traditional IT Infrastructure solutions with the latest cloud technology. This is an amazing opportunity to work in a fast paced, dynamic environment. They are lookingfor a proactive individual who is able to deal with technical issues in a pressurised and time sensitive environment while maintaining a high quality of customer service.
Your technical responsibilities will include but not be limited to:

- Proactive monitoring of IT systems
- Providing support to clients both on-site and remotely
- Managing client accounts, responding to client issues and raising tickets accordingly
- Configuring and troubleshooting routers and firewalls
- Troubleshooting and supporting, Windows, Hyper V, Microsoft Exchange, Firewalls
- Configuring servers, users and PC's
Essential Skills and personal qualities
- 3+ years relevant experience in an IT role
- Ability to perform technical repairs, upgrades, installations and server configuration
- Good working knowledge of Powershell scripting, Active Directory and Networking Protocols



  • Watford, United Kingdom AWD online Full time

    Onsite Desktop Support Engineer / 2nd Line Technical Support Technician A great opportunity, working with a well-known brand, for an IT support professional with strong troubleshooting and client-facing skills to deliver high-quality technical support within a managed services environment. If you’ve also worked in the following roles, we’d also like to...

  • 2nd/3rd Engineer

    4 days ago


    Watford, United Kingdom TT TECH SOLUTIONS LTD Full time

    We are currently seeking a **2nd/3rd Line Support Engineer** for an established IT Services Provider. This a permanent role based in the Watford area. You will provide 2nd line IT support to external clients from varied industries and you willbe working alongside a talented support team. This is an exceptional opportunity to further grow your career within...

  • Help Desk

    6 days ago


    Watford, United Kingdom Firway Consulting Ltd Full time

    **You must be prepared to travel to central London two days per week for this role and work 3 days a week in the Watford Office.** **Key skills: 1st Line and 2nd Line Support, Remote Hardware / Software Support, Call Logging, Windows 10, O365, Azure AD, Excellent Communication & Customer Service skills.** **This role will be based two days per week in...

  • Help Desk

    1 week ago


    Watford, United Kingdom Firway Consulting Ltd Full time

    **Key skills: 1st Line and some 2nd Line Support, Remote Hardware / Software Support, Call Logging, Windows 10, O365, Excellent Communication & Customer Service skills.** My Client is a highly dynamic and successful MSP, computer reseller and consultancy providing leading best of breed IT hardware, software, networking and peripheral products who are...

  • Help Desk

    1 week ago


    Watford, United Kingdom Firway Consulting Ltd Full time

    ** You must be prepared to travel to central London three days per month for this role with the remainder of your time in Watford** **Key skills: 1st Line and some 2nd Line Support, Remote Hardware / Software Support, Call Logging, Windows 10, O365, Excellent Communication & Customer Service skills.** My Client is a highly dynamic and successful MSP,...


  • Watford, United Kingdom Perfect Management Limited Full time

    A well-established IT solutions organization based in Watford is seeking an experienced 2nd and 3rd Line Support Engineer. The ideal candidate will maintain high customer service standards while providing support via phone, remote access, and email. Responsibilities include diagnosing technical issues and mentoring colleagues. Candidates should have at least...


  • Watford, Hertfordshire, United Kingdom Modern Networks Ltd Full time

    Established in 2000, Modern Networks provides information and communications technology solutions and support to businesses nationwide. We partner with technology vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service...

  • Field Service

    6 days ago


    Watford, United Kingdom Firway Consulting Ltd Full time

    **Field Service / Support Engineers** **Key Skills: Windows Desktop, MS Software, Hardware, Laptop, PC, Printer, Troubleshooting, Excellent Communication skills, Driving License and Car.** **The role will be split approx 70% office and 30% at client sites throughout the South-East and UK including Central London.** **You must have full UK driving license...


  • Watford, United Kingdom Perfect Management Limited Full time

    My client is a well established IT solutions organisation based in Watford, Herts who are seeking an experience 2 nd and 3rd Line Support Engineer to deal with customer issues. Responsibilities To maintain a high degree of customer service for all support queries and adhere to all service management principles Provide telephone, remote and email support...

  • IT Support Engineer

    6 days ago


    Watford, United Kingdom ITECCO Full time

    **Position**: 2nd Line IT Support Engineer **Location**: Watford **Salary**: £30,000 - £35,000 + 39 days holiday One of my best Clients in Watford are on the lookout for a 2nd Line IT Support Engineer to join their close-knit IT Team. My client has grown from strength to strength since establishing in June 2000 and they aren't stopping now. With a...