Help Desk
4 days ago
**Key skills: 1st Line and some 2nd Line Support, Remote Hardware / Software Support, Call Logging, Windows 10, O365, Excellent Communication & Customer Service skills.**
My Client is a highly dynamic and successful MSP, computer reseller and consultancy providing leading best of breed IT hardware, software, networking and peripheral products who are seeking an enthusiastic **1st line** and some 2nd Line Support / Help Desk Engineer who has **one years plus experience or maybe fresh out of an apprenticeship.**
This is an excellent opportunity to build a long-term career with a dynamic, fast-moving organisation where you will enhance your career.
You will have good exposure to Windows, O365, Office Apps, and a mixture of technologies, resolving hardware problems, Printer issues, Remote Access software, call logging software as well as:
- Office 365 support
- Office Apps
- Windows10 Support
- Device Builds and Desk Moves
- Basic Network troubleshooting (wired and wireless)
You must have excellent communication skills and be polite/personable. Attention to detail is a must.
**Key skills: 1st Line and some 2nd Line Support, Remote Hardware / Software Support, Call Logging, Windows 10, O365, Excellent Communication & Customer Service skills.
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