2nd/3rd Engineer

4 days ago


Watford, United Kingdom TT TECH SOLUTIONS LTD Full time

We are currently seeking a **2nd/3rd Line Support Engineer** for an established IT Services Provider. This a permanent role based in the Watford area. You will provide 2nd line IT support to external clients from varied industries and you willbe working alongside a talented support team.

This is an exceptional opportunity to further grow your career within a progressive and supportive team.

We are looking for the following in your background and experience:

- 3 years proven experience of providing 2nd line support
- Excellent communication verbal and written
- Experience with Windows 7/8/10
- Windows Servers, Active Directory, Microsoft Exchange and DNS
- Able to solve complex queries
- Hold a UK driving license

**A typical day for the 2nd/3rd Line Engineer will look like this**:

- Proactive monitoring of IT systems
- Helpdesk and incident management
- Router/Firewall configuration and troubleshooting
- System checks including backup and antivirus monitoring and reporting

**What’s in it for you?**
- A comprehensive package including a competitive base salary, bonuses and benefits.
- Bi annual compensation reviews
- An opportunity to take the lead within a growing support team
- Encouraged to discuss new ideas and concepts on process and customer service
- An autonomous position

It is essential for the engineer to hold a full UK Driving License.

TT Tech Solutions acts as an employment agency in regards to this vacancy



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