2nd Line Support Engineer
1 week ago
My client is a well established IT solutions organisation based in Watford, Herts who are seeking an experience 2 nd and 3rd Line Support Engineer to deal with customer issues. Responsibilities To maintain a high degree of customer service for all support queries and adhere to all service management principles Provide telephone, remote and email support Diagnose and resolve hardware, software, network and peripheral technical issues to customer's satisfaction via remote support Monitor and proactively resolve issues with remote back‑up systems Visit customer sites when required Supporting and mentoring colleagues with any technical limitations Assist with support calls on the helpdesk Requirements Microsoft Server and Desktop operating systems (SBS/2012/2016/2019 Server/7/8/10) Core Microsoft infrastructure technologies and solutions (Exchange, IIS, AD, RDS) Backup technologies including Veeam, Cloud Connect, Acronis, Backup Exec Server hardware maintenance and troubleshooting If you have the above experience, at least 3 years experience is the same role and live within easy commuting distance of Watford, Herts, please apply now with a covering letter outlining your skills and experience for this role. #J-18808-Ljbffr
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2nd Line Support Engineer
1 week ago
Watford, Hertfordshire, United Kingdom Perfect Management Limited Full time £35,000 - £55,000 per yearJob Description 2nd and 3rd Line IT SupportMy client is a well established IT solutions organisation based in Watford, Herts who are seeking an experience 2nd and 3rd Line Support Engineer to deal with customer issues.The role will include:-·To maintain a high degree of customer service for all support queries and adhere to all service management principles...
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Desktop Support Engineer
3 weeks ago
Watford, United Kingdom AWD online Full timeOnsite Desktop Support Engineer / 2nd Line Technical Support Technician A great opportunity, working with a well-known brand, for an IT support professional with strong troubleshooting and client-facing skills to deliver high-quality technical support within a managed services environment. If you’ve also worked in the following roles, we’d also like to...
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Watford IT Support Engineer — Path to 2nd Line
2 weeks ago
Watford, United Kingdom Hemmersbach Full timeA leading global IT services firm in Watford is seeking a Junior IT Support Engineer. This entry-level role involves customer service and technical support responsibilities. You will be part of a supportive team, addressing various technical issues to ensure a smooth user experience. Strong customer service skills and flexibility are essential. The position...
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1st / 2nd Line Engineer - Onsite
2 weeks ago
Watford, United Kingdom Lorien Full time**Onsite Support Engineer / IT Support Engineer** 12 month! INSIDE OF IR35 up to £170 I am representing a leading IT MSP who are currently looking for an Onsite Engineer they will be based in Watford You will be part of a team of 3 they will mainly be used for BAU work, offering Studio Support too, MAC knowledge is essential. There is also some ad hock...
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2nd /3rd Line IT Support Engineer
1 week ago
Watford, United Kingdom Post My Job Ltd Full timeWe are a managed IT service provider based in Watford, Hertfordshire and we are looking for an experienced 2nd 3rd line IT support engineer to join our support team. You will become part of dynamic team and will be expected to have solid experience in a IT support role. You will provide IT support to external clients from varied industries. You will be...
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Help Desk
2 hours ago
Watford, United Kingdom Firway Consulting Ltd Full time**You must be prepared to travel to central London two days per week for this role and work 3 days a week in the Watford Office.** **Key skills: 1st Line and 2nd Line Support, Remote Hardware / Software Support, Call Logging, Windows 10, O365, Azure AD, Excellent Communication & Customer Service skills.** **This role will be based two days per week in...
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Remote 2nd Line Support Engineer
5 days ago
Watford, Hertfordshire, United Kingdom Modern Networks Ltd Full timeEstablished in 2000, Modern Networks provides information and communications technology solutions and support to businesses nationwide. We partner with technology vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service...
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Help Desk
4 days ago
Watford, United Kingdom Firway Consulting Ltd Full time**Key skills: 1st Line and some 2nd Line Support, Remote Hardware / Software Support, Call Logging, Windows 10, O365, Excellent Communication & Customer Service skills.** My Client is a highly dynamic and successful MSP, computer reseller and consultancy providing leading best of breed IT hardware, software, networking and peripheral products who are...
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Help Desk
4 days ago
Watford, United Kingdom Firway Consulting Ltd Full time** You must be prepared to travel to central London three days per month for this role with the remainder of your time in Watford** **Key skills: 1st Line and some 2nd Line Support, Remote Hardware / Software Support, Call Logging, Windows 10, O365, Excellent Communication & Customer Service skills.** My Client is a highly dynamic and successful MSP,...
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Watford, United Kingdom Perfect Management Limited Full timeA well-established IT solutions organization based in Watford is seeking an experienced 2nd and 3rd Line Support Engineer. The ideal candidate will maintain high customer service standards while providing support via phone, remote access, and email. Responsibilities include diagnosing technical issues and mentoring colleagues. Candidates should have at least...