Hire Administrator
1 week ago
Brilliant are recruiting for a Hire Administrator on behalf of a leading provider of specialist equipment and growing infrastructure and associated end markets.
**WHAT WE'RE LOOKING FOR**
Taking inbound calls and acting as the first point of contact for customer enquiries, responding in a timely and effective manner.
Outbound calls for prospecting, qualification and market research purposes.
Ensuring the accurate administration of contracts and orders, maintaining systems and paperwork accuracy.
Supporting the business with periodic reports.
On a day-day basis working with the Hire Desk supporting them with all back-office functions.
Building great working relationships and product knowledge which you will use to translate your customers’ requirements.
You will be an ambassador for our “Customer First” culture, resolving any issues quickly and keeping our customers informed, so that they feel truly valued.
Any other duties requested by your Manager.
**THE IDEAL CANDIDATE**
2 year+ Hire Desk Administration experience.
Proven ability to work to targets and deadlines.
Strong communication skills; both verbal and written.
A professional and polite approach to Customer Services, ensuring accuracy of information and ensuring that all parties are effectively communicated with.
Excellent self-organisation and attention to detail, to ensure accurate document management.
Ability to work closely with colleagues at all levels and build rapport with internal and external customers.
Sound Analytical and problem-solving abilities.
Good IT literacy for production of presentation.
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