Senior Administrator

The post holder will provide a full and comprehensive administration service for the Trustwide 24/7 Urgent Care Helpline Team, ensuring a well organised and effective service. To also provide administrative support to the GMMH Strategic lead for Urgent Care and the rest of the GMMH helpline senior leadership team.

The post holder will ensure the team are well organised and are in receipt of all relevant tools required for the effective running of the Urgent Care Helpline. The post holder will also support the preparation of information and documentation for meetings, liaising with other professionals/teams and providing update reports as required.

To meet the needs of the Trust services, you may be required from time to time to work outside of your normal area of work. The Trust reserves the right to change your normal area of work to any other location within the Trust.

The post holder will ensure the team are well organised and are in receipt of all relevant tools required for the effective running of the Helpline including data quality overview. The post holder will also support the preparation of information and documentation for meetings, liaising with other professionals/teams and providing update reports as required.
- The post holder will provide effective administrative support to the Trustwide 24/7 Urgent Care Helpline Team and the Strategic Lead for Urgent Care as required.
- The post holder, in conjunction with the band 3 administrator, will be required to devise, implement, and monitor administration and performance systems to maximise efficiency of time and resources.
- Arranging and organising meetings, issuing agendas and papers, attending meetings, taking, and distributing minutes and follow-up actions.
- Progress and pursue upcoming and overdue actions and work with relevant staff/areas to prepare updates on projects and actions agreed at meetings.
- Administrative support for meetings run by the team and to ensure all administrative functions work correctly and efficiently.

To carry out a range of administrative tasks and be able to provide cover for admin staff within areas of responsibility as and when required

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

The successful applicant will be joining a thriving evolving team. The team is now well established within the urgent care setting and is renowned for it's 'can do' attitude and professional yet friendly approach.

The Helpline is involved with numerous initiatives, working with external services like NWAS, GMP to name a few. This is an exciting and new role that will be be demanding yet rewarding and the post holder will have the full support of the entire team.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

See attached detailed job description and person specification:
Staff benefits
- Pay Enhancements - 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts