Client Liaison Officer
2 weeks ago
Onebright is building a new way to deliver mental healthcare for employees and their dependents around the world - investing in clinical expertise and technology solutions to deliver a complete mental healthcare service at scale.
We support corporate businesses, private medical insurers, SMEs, occupational health teams, group income protection providers, healthcare professionals and individuals. Already the biggest provider of outpatient mental healthcare in the UK, we are on a journeyto become the leading mental health provider internationally.
We have an opportunity for full time and part time professional and motivated people to join us as members of our operational team in a flexible, friendly, high calibre cognitive behaviour therapy practice. Onebright provides high quality therapy, consultancyand training to individuals and organisations in both London and across the UK.
Working in the client liaison team you will be the first contact clients have with our busy service, so we are looking for someone with a friendly and warm manner who will be sensitive to the needs of our clients. You will be responsible for securing andbooking appointments along with explaining our services to clients.
You will be a proven customer services executive with a strong track record of closing business over the telephone. You will be confident with relationship building, objection-handling and securing sales.
As the client's first point of contact, you must be articulate and able to provide plenty of detail during conversation. You must have a polished, empathic and professional approach and be a:
- Talented Customer Service Person
- Professional approach and attitude
- Focused on detail and process driven
- Tenacious, and driven to succeed
- Enthusiastic and engaging in conversation
- Confident to build relationships quickly and manage objections
- Self-motivated, and used to a pressurised environment
For further Information please contact
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