Administrative Assistant
1 week ago
**Main Purpose of the Post**
To deliver its sustainable top 30 ambition Swansea University needs a professional services workforce with the differentiated skills necessary to ensure that it can deliver excellence through efficient and effective systems and processes that harness innovations in technology.
The Administrative Assistant will provide clerical support to the Centre for Academic Success in a busy, pressured office environment. The role will also include general administrative support to home and international students and assisting with financial administration.
The post holder will provide the first point of contact for a diverse range of students and visitors and direct them to appropriate sources of information or specialist advice as well as maintaining effective systems for recording student interactions.
**Essential Criteria**:
Qualifications, Knowledge and Skills:
- Educated to GCSE level or equivalent
- Excellent IT skills, including fluency in all Microsoft Office Packages (Word, Excel, PowerPoint and Outlook)
- Attention to detail and the ability to work accurately, at speed and within tight deadlines
- Evidence of excellent time management and organisational skills, clearly demonstrating the ability to plan and prioritise a number of conflicting tasks
- The ability to work both independently and to be relied upon as a strong member of a busy team
- Demonstrable ability to communicate effectively with a diverse range of people at all levels and through all mediums
- Demonstrable commitment to the delivery of a high level of customer service
- Experience of working in a busy office or equivalent customer facing role
**Desirable Criteria**:
- Experience of administrative work in Higher Education, ideally in a student facing role and within in a busy and pressurised environment
- Experience of HR software packages used by the University, i.e. Calamari and / or Sickness Absence Management Systems
- Finance experience with ABW system
- Knowledge or experience of Canvas
- Ability to communicate through the medium of Welsh
**Informal enquiries contact details and further information**
Job Reference: SD02639
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