Student Experience Coordinator, Part Time
4 days ago
**Student Experience **Coordinator, Northern Ireland**
- Contract Type:
One position, part time, defined-term; approx 12 hours per week; May - July;
- Compensation:
12-14 GBP/Hour in Belfast. Compensation is commensurate with skills and experience
- Benefits:
Enjoy flexible work arrangements and an appreciation for work/life balance
- Location:
Belfast, Northern Ireland.
- Reports to:
Ireland Programmes Director
**Position Overview**
- Are you a life-long learner, curious about the world around you?_
- Are you ready to bring your unique skills to a mission-driven organization?_
- Do you enjoy being a part of a student’s journey of personal, academic and intercultural growth?_
If so, we would love to welcome you to our global community
We are looking for an individual to support IFSA’s custom programmes this spring and summer in Belfast. This position provides academic and cultural support for undergraduate students; organises co-curricular activities and contributes to the overall programme delivery. In this position, you will work closely with all members of the local team, as well as colleagues from our sites in the Europe, the Global Health & Safety Team, Programme Operations, Academic Programmes and Student Engagement teams.
IFSA (Institute for Study Abroad), a US-based nonprofit organization, creates global learning environments to help students gather the critical perspectives, knowledge, and skills essential for future success. With innovative programming and world-class support, IFSA delivers future-focused study abroad options in 19 countries and 48 cities around the globe. Our commitments to inclusive excellence, intercultural agility, individualized learning and enduring impact are present in every aspect of our programs.
**In this position, your responsibilities would include**:
- Coordinating and supporting pre-arrival webinars, quarantine and welfare check-ins, excursions, co-curricular activities and orientations.
- Conducting appreciative advising with students, including learning plan consultations, and regularly meet with students to assess their experiences and help resolve problems
- Monitoring student's integration and well-being through regular communication and campus visits
- Support the planning and delivery of student events and activities.
- Supporting the planning and delivery of custom programmes.
- Supporting academic management of programmes, including the course registration process, appreciative advising, and student learning plan consultations.
- Helping to cultivate and model practices and behaviours that reflect IFSA’s organisational commitments of inclusive excellence, intercultural agility, individualized learning and enduring impact
- Contributing to emergency response and student incident management based on established protocol, and participate in after-hours emergency phone rotation
- Having additional opportunities that may include: contributing to other IFSA site operations via remote work and working with other IFSA departments such as Student Engagement for pre-travel program advising.
**Requirements, Work Experience** and Education**
- One - two years of work experience; desired industries include study abroad, higher education, hospitality, tourism, non-profit.
- ** Strong local knowledge of Belfast, as well as of Northern Irish culture and history.**:
- Contagious enthusiasm for IFSA’s mission, vision and commitments.
- Strong time management and planning skills, with the ability to work independently to execute time-sensitive tasks and duties successfully.
- Strong attention to detail in creating internal and external documents and in managing programme and administrative data.
- Success in engaging with and supporting students with diverse lived experiences including students of color, students with mental and physical disabilities, first-generation college students, and LGBTQIA+ students.
- Flexibility and ability to adapt and thrive in ambiguous and changing situations and to shift focus and reprioritize work as needed.
- An ability to respond calmly and professionally to emergency situations
- General knowledge of university system and student life in Ireland
- Undergraduate degree preferred.
- The legal right to work in Northern Ireland, reside in Belfast.
**Physical and Work Environment**
- Working on a computer, placing phone/video calls.
- Required to navigate and travel around the city and for excursions, potentially outdoors in the heat or cold
- Occasional travel around the country required.
- Occasional physical activities such as arranging chairs/tables in conference room settings.
- Ability to attend occasional meetings outside of local business hours, due to the global nature of our operations.
**To Apply**
In your cover letter, offer a compelling “Why” statement as to your suitability to the role using the job responsibilities and organizational commitments as a framework. Also, please detail your knowledge of local cu
-
Belfast, United Kingdom Student Roost Full timeA leading student accommodation provider in Belfast is seeking a Customer Service Advisor. You will be integral to creating exceptional experiences for residents by handling inquiries, resolving issues, and supporting community engagement. The ideal candidate should be friendly, detail-oriented, and capable of thriving under pressure. This part-time role...
-
Resident Experience Advisor — Student Housing
2 weeks ago
Belfast, United Kingdom Student Roost Full timeA student accommodation provider in Belfast is seeking a Customer Service Advisor to create exceptional experiences for residents. The role involves supporting inquiries, ensuring safety, and fostering a community atmosphere. Candidates should be friendly, organized, and resilient, with a passion for customer service. This position offers flexible annualised...
-
Customer Service Advisor – Student Accommodation
2 weeks ago
Belfast, United Kingdom Student Roost Full timeCustomer Service Advisor – Student Accommodation Join to apply for the Customer Service Advisor – Student Accommodation role at Student Roost Location: Home Park, Bournemouth Salary: £16,348.80 per annum (£13.10 per hour) with overtime paid at 1.25 x hourly rate Hours: Average of 24 hours per week (contracted to 1,248 hours annually) between 8am to...
-
Caretaker - Student Accommodation
4 days ago
Belfast, United Kingdom Student Roost Full time........................................................................................................................................................................................................................................................................... **Hours**: 20 hours per week, with shifts between the hours of 08:00 - 18:00 **Salary**:...
-
Belfast, United Kingdom Student Roost Full timeCustomer Service Advisor Student Accommodation Location: Nelsons Place, Belfast Salary: £25,545 pro rata to the length with overtime paid at 1.25× hour rate Contract Length: 2 months Hours: Average of 37.5 hours per week (contracted to 1,950 hours annually) between 8am to 8pm About Student Roost Student living is about so much more than just a room, it's...
-
Customer Service Advisor
2 weeks ago
Belfast, United Kingdom Student Roost Full time**Customer** Service Advisor** **Location**:Great Patrick Street and Little Patrick Street** **Hours: 37.5 Hours** **Salary**:£19,656**per annum** **Benefits: 33 days annual leave, Birthday off, Cycle-to-work scheme, Life assurance, Company Pension Scheme.** Come and join our team in Belfast! Our sister properties Great Patrick Street and Little...
-
Belfast, United Kingdom Student Roost Full timeCaretaker - General Maintenance Student Accommodation We are looking for a full‑time permanent caretaker to join our student accommodation team. The role works four days on, four days off on a rotating shift between 8pm and 8am, with a total of 42 hours per week and a salary of £28,610.40. About the Role The caretaker will be the first point of contact...
-
Customer Service Advisor Student Accommodation
2 weeks ago
Belfast, United Kingdom Student Roost Full time £21,500 - £36,160 per yearCustomer Service AdvisorLocation: Nelsons Place, BelfastSalary: £25,545 pro rata to the length with overtime paid at 1.25 x hour rateContract Length:2 monthsHours: Average of 37.5 hours per week (contracted to 1,950 hours annually) between 8am to 8pm.About Student RoostStudent living is about so much more than just a room, its about a Customer Service...
-
Night Caretaker
2 weeks ago
Belfast, United Kingdom Student Roost Full timeA student accommodation provider in Belfast is seeking a full-time caretaker for night shifts, responsible for ensuring a high-quality experience for residents. The role includes customer service, maintenance support, and event organization. Ideal candidates should possess excellent people skills and a background in customer service, particularly in...
-
Belfast, United Kingdom University of Ulster Full timeInternational Student Recruitment Coordinator **Role**: International Student Recruitment Coordinator **Department**: Global Engagement **Grade**: 6 (£33,020 - £38,805) **Responsible to**: Assistant Director **Campus**: Belfast **(Permanent / Full-Time)** **Job Purpose**: - The postholder will be key member of the Global Recruitment and Engagement...