Fleet Administrator

2 weeks ago

Birmingham, United Kingdom Bristol Street Motors Full time

Here at Bristol Street Ford Birmingham Fleet we pride ourselves on our outstanding level of customer service and our well trained and knowledgeable staff are on hand to deal with any queries customers might have.

We currently have a fantastic opportunity for a Warranty Administrator to join our VAG Warranty Hub.

We are offering a salary of up to £24,000 depending upon skills and experience plus an excellent range of Company benefits.

The Warranty Administrator plays a key part in the relationship management between the dealership, customer and the manufacturer.

The main duties of the role include:

- Checking claims submitted by the sites.
- Submitting Warranty to the required manufacturer standards.
- Ensuring the submission of all invoiced jobs and assisting the Accounts department in the reconciliation of the Warranty payments.
- Dealing with rejected Warranty claims.

As part of this role you will be responsible for the Warranty submission for multiple Volkswagen, Seat and Skoda sites.

For this role it is desirable that you have experience of working within the motor industry, whether it be in warranty or service. It is beneficial to have experience using Kerridge.

You will need to be organised, efficient, with a keen eye for detail and have the ability to work within specified guidelines.

We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

- 25 days holiday rising with length of service - plus bank holidays
- Access to our online rewards platform giving you cash back and discounts for multiple retailers
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
- Pension
- Enhanced Maternity and Paternity

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