Fundraising and Membership Co-ordinator

**Fundraising & Membership Co-ordinator**

**Summary**

We are a heritage steam railway operated by award-winning volunteers and supported by paid staff, bringing smiles to faces through the beautiful Hampshire countryside for 50 years.

You are someone with a passion for making a difference in an exciting and varied role that will draw on every part of the fundraising mix, from motivating teams to creating glorious donor and sponsorship experiences. You will need to be independent and collaborative, working as part of a small paid team and a large, dedicated volunteer base. You will have an eye for detail and a flair for getting the best out of people. You will be comfortable working with people at all levels.

**Detailed job description**

**Purpose of the Role**

A new role to deliver the objectives and support the development of the fundraising strategy

**Reports**

Line Manager: Chief Executive Officer

Direct Reports: Volunteer teams

**Key Relationships**

▪ Board of Trustees

▪ Partnerships, Experiences & Groups Sales Executive

▪ Events Co-ordinator

**Responsibilities of the Role**

**Membership**
- Support the volunteer membership coordination team
- Develop new strategies to attract members
- Liaison with the Watercress News editors over fundraising messages
- Be the key point of contact for the Regional Groups and attend meetings where possible.

**Watercress Line Heritage Railway Trust Limited**
**The Railway Station, Alresford, SO24 9JG**

Registered in England and Wales - Charity 284406 : Company 1126590

**Community Fundraising**
- Organise and promote community fundraising events, including Walk the Line, running events and volunteer-led initiatives
- Ensure legacy solicitations are regularly and appropriately referenced in communications

**Public Fundraising**
- Manage the solicitation of the public including but not limited to tap to donate, donation envelopes on trains and volunteer event stands
- Review and monitor all communications to ensure that the charity status of the organisation is constantly referenced
- Manage website donation asks and appropriate web pages.

**Trusts & Foundations**
- Research local Trusts
- Monitor and manage the delivery of grant conditions

**High net worths & Ambassadors**
- Diarise and record the outcomes of HNW visits, meetings & tours
- Facilitate HNW meetings and tours with transport arrangements, catering and logistics
- Maintain first point of contact for Ambassadors group
- Identify and nurture potential Ambassadors, making recommendations to the CEO.

**Donor and grant administration**
- Review and set up appropriate systems for donor management and recording
- Manage the administration of existing and new grants
- Monitor and manage the delivery of grant conditions
- Manage donor acknowledgments and thank yous

**Volunteer management**
- Develop and nurture existing volunteer teams and relationships
- Recruit, train and develop new volunteers matched to required needs

**Reporting and Budget management**
- Maintain and manage the fundraising budget as set by the CEO
- Prepare reports for the Board
- Contribute to income budget and target setting

**Additional General Responsibilities**

**Relationships**

▪ Ensure effective communication with everyone, both internally and externally

▪ Work closely with other departments to deliver Company-wide programmes and objectives.

▪ Cultivate internal relationships that cross team boundaries and demonstrate positive collaboration and problem solving with all team members.

**Watercress Line Heritage Railway Trust Limited**
**The Railway Station, Alresford, SO24 9JG**

Registered in England and Wales - Charity 284406 : Company 1126590

**Budgets and Resources**

▪ Work to control operational costs and manage resources whilst maintaining standards of productivity.

**Policies and Procedures**

▪ Adhere to Company policies, procedures and code of conduct, to protect people and the

Watercress Line’s reputation, including GDPR and Safeguarding policies and procedures.

▪ Professionally challenge procedures that do not add value to the Company.

**Personal Responsibilities**

▪ Lead by example

▪ Work as part of a team and support colleagues across the Watercress Line

▪ Protect the reputation of the Watercress Line.

▪ Be a positive influence and role model, acting with integrity and professionalism and tackling challenges in a pragmatic and collaborative manner, to bring your team and the wider staff along with you.

**General Consideration**

The above job description is not intended to be a comprehensive list of key responsibilities, duties or requirements, and you are expected to carry out any other duties commensurate with the scope and scale of your role. The job description should be reviewed regularly to ensure it remains an accurate reflection of your role.

**Person specification**

**Required Competencies/Experience**

**Attribute Essential D esirable**

Experience Fu