Scheme Management Officer

2 days ago


Reading, United Kingdom A2Dominion Housing Group Ltd. Full time

**Scheme Management Officer**

**Contract: Permanent - Part Time, 20 hours per week**

**Location: Rowan Court, Reading**

**Salary: £11,372-£11,970**

A2Dominion is a housing provider with a social purpose to improve people’s lives. We’re one of the UK’s leading care and support providers.

Join our team to help people live safe, happy, and independent lives. We’ll provide you with a competitive package for our sector, **and whether this is your first job in care, or you have experience, we would like to hear from you**. In return for your skills, experience, and motivation to help others you will receive a competitive benefits package - for further details on what this could mean for you, **_scroll to the bottom of this advert to learn more._**

**_This is an opportunity to make a difference to be part of something special_**

**More about the role**:
This is an exciting opportunity for a scheme management officer to deliver high a quality intensive housing management service that supports the general maintenance and security of the buildings and meets the needs of vulnerable sheltered housing and supported housing residents whilst achieving performance targets and maximising customer satisfaction, ensuring that all relevant policies and procedures are followed.

Key responsibilities include but are not limited to:

- To carry out regular building inspections, identify elements of maintenance required and report repairs to the appropriate department.
- To help maintain a high standard of cleanliness, safety and security within the building by carrying out regular checks (e.g., patrols and monitoring of CCTV, alarm testing) and maintaining accurate records (e.g., visitor log books, maintenance reporting, etc).
- To direct service contractors as required, helping to ensure an efficient and cost-effective service is delivered to residents and to the organisation as a whole.
- To be a key holder for the building and to allow/supervise access as appropriate.
- To assist the Housing Team with viewings and sign-ups.
- To assist tenants to understand the housing management policies, for example where reporting of ASB would be appropriate

**More about you**:

- You are experienced with working with vulnerable people and community groups
- A real passion for delivering customer service
- A commitment to finding the best solutions for each resident
- The ability to listen to understand
- Basic computer skills
- You have a driving licence and access to car for travel

**Rewards & Benefits**:

- 25 days leave (Rising to 28 after 3 years’ service)
- Flexible benefits - £300 allowance to spend on health and lifestyle
- Enhanced DBS and induction paid for
- £0.45p per mile used within work hours
- PPE provided
- £500 Refer a friend bonus
- Pension scheme (with employer contributions of up to 8%.)
- Above & Beyond the Call of Duty Awards
- Employee Assistance Programme
- Eyes tests and Flu vouchers

**Feel at home**

Everyone is welcome at A2Dominion Group. We know that equality, diversity, and inclusivity make us better. We embrace the unique contributions of our people and seek to create a workplace where everyone feels like they belong. Find out why our people love working us.



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