Duty Practitioner

2 weeks ago

StokeonTrent, United Kingdom Concrete Full time

As a Duty Practitioner you’ll provide support and advice to people who have experienced homelessness at our male or female scheme. You’ll make sure customers feel comfortable and can manage their tenancy, as well as signposting them to other support such as housing, health and welfare.
- This role is 37.5 hours on a rota basis, covering 8am - 11pm, Monday to Sunday._

**Job requirements**
- Provide and maintain a friendly and supportive environment at the scheme.
- Support customers to manage their rent and service charge payments, including their benefit claims where necessary.
- Complete detailed sign-ups to make sure new customers understand their rights and responsibilities. Assist with all areas of move-in to make sure new customers feel comfortable and informed about their tenure agreement, the local area and other services.
- Support customers by providing advice on housing, health, welfare benefit claims and other areas. This includes crisis intervention where necessary.
- Help to manage the safety and security of residents and the building, through monitoring all who enter and exit the scheme, and through regular health and safety room checks.
- Arrange appointments for customers with services such as GPs and DWP. Accompany customers on visits to other services if needed.
- Complete administrative tasks including phone calls, post and general enquiries.
- Support with financial duties including prompting and recording weekly rent and service charges and liaising with housing benefit and benefits agencies on behalf of customers.

**What we’re looking for**
- Educated to GCSE Level or with a good level of maths and English.
- Some experience dealing directly with the public and/or clients or customers in a busy service environment.
- Previous knowledge or experience of homelessness and/or supporting people with multiple complex needs is desirable.
- Great communication and administrative skills.
- Someone with a genuine understanding and compassion for people without a home, who won’t judge but instead will empower customers and give them a voice.
- DBS check.
- Someone able to work on a seven day rota including mornings, evenings, weekends and bank holidays such as Christmas Eve/Day and New Year’s Eve/Day.

Stoke #StokeonTrent #DutyPractitioner #Homelessness #FullTime #GreatBenefits #JobsThatGiveBack #ComplexNeeds #HousingCrisis

INDLOW

We’re part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident.

Homelessness isn’t a choice. It can happen to anyone.

Concrete is a local charity, support network and campaigner leading the fight to erase homelessness within Staffordshire and its surrounding areas.

Through a community-led approach, Concrete helps those without a plan, without a voice and without a home build concrete futures by tackling the underlying issues that keep
people from finding and securing a home of their own.

Join us on our fight to make homelessness history across Staffordshire and everywhere.

  • Duty Practitioner

    1 week ago

    Stoke-on-Trent, United Kingdom Concrete Full time

    As a Duty Practitioner you’ll provide support and advice to people who have experienced homelessness at our male or female scheme. You’ll make sure customers feel comfortable and can manage their tenancy, as well as signposting them to other support such as housing, health and welfare. - This role is 37.5 hours on a rota basis, covering 8am - 11pm,...

  • Evening and Weekend Support Practitioner

    3 days ago

    Stoke-on-Trent, United Kingdom The Gingerbread Centre Full time

    **Job Title**:Support Practitioner **Accountable to**:Chief Executive **Responsible to**:Service Manager/Senior Family Practitioner **Hours of work**:Hours a week to be negotiated, via an evening/weekend shift rota, including Bank Holidays. Cover will be needed for sickness and holidays **Principal Objectives of the Post**: A Part time Support...

  • Licensed Probate Practitioner

    3 days ago

    Stoke-on-Trent, United Kingdom Northwood Banks & Co. Full time

    **The Role** We are seeking a qualified Probate Practitioner to join our licenced conveyancing firm. The role will include obtaining Grants of Probate and assisting and advising on complex cases along the way. This is a full-time opportunity and will be 37.5 hours per week based from home, with occasional visits to our office in Lincoln. **Job...

  • Community Mental Health Practitioner

    2 weeks ago

    Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full time

    North Staffordshire Combined Healthcare are looking to recruit a Band 5 Community Mental Health Practitioner [Nurse] to support the City CMHT Team at the Sutherland Centre. you will contribute to the assessment, development and delivery of evidence based care pathways and work on the Triage and duty team. You will be responsible for the assessment of needs...

  • Mental Health Practitioner

    5 days ago

    Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full time

    North Staffordshire Combined Healthcare are looking to recruit to a part-time [30 hours per week] Mental Health Practitioner to work as a member of the multi-disciplinary team as a duty professional four days per week Tuesday - Friday providing Older Peoples Community Mental Health Services for Newcastle clients and their families. The nature of the client...

  • Dual Diagnosis Practitioner

    3 days ago

    Stoke-on-Trent, United Kingdom Saltbox Full time

    Restart - Dual Diagnosis Practitioner **Salary**: £25,441 Hours: Full Time: 35 hours _- _Monday to Friday 9am - 4:30pm - some flexible work may be required Responsible to: Dual Diagnosis Co-ordinator Contract: 4 Year Fixed Term - Subject to six-month probationary review Purpose of the role: - To work towards the successful re-settlement of individuals...

  • Bank Operating Department Practitioner

    3 days ago

    Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

    On a rostered duty can organise own workload and can delegate and supervise other members of the team Can prioritise workload to manage the care for a group of patients Undertake enhanced practitioner skills in scrub/circulating or anaesthetic or recovery duties as required with the Directorate When rostered to be in charge take action to ensure safe...

  • Childcare Practitioner

    1 week ago

    Stoke-on-Trent, United Kingdom Tiny Toez Full time

    Nursery Practitioner Due to expansion we are looking to recruit for Early Years practitioners to join our nursery. The appointed practitioners must share our love and passion for childcare, and providing the right environment for children to grow and flourish. We are seeking to appoint a full time practitioners working in our 0-2 year old room. We also...

  • Early Years Practitioner

    1 day ago

    Stoke-on-Trent, United Kingdom Tiny Toez @ Westfield Full time

    Due to an increase in occupancy across our setting we are looking to recruit for a full time, Early Years practitioner to join our team. The appointed practitioners must share our love and passion for childcare, and providing the right environment for children to grow and flourish. In turn we promise to provide a setting that fosters a culture of support,...

  • Childcare Practitioner

    1 week ago

    Stoke-on-Trent, United Kingdom Tiny Toez Full time

    Nursery Practitioner Due to expansion we are looking to recruit for Early Years practitioners to join our nursery. The appointed practitioners must share our love and passion for childcare, and providing the right environment for children to grow and flourish. We are seeking to appoint a full time practitioners working in our Pre-School room. We also...