Client Coordinator

3 days ago

Guildford, United Kingdom Smile101 Specialist Orthodontic Centre Full time

**Position Summary**:
Exciting opportunity for a Client Care Coordinator to join our team. We are Smile 101 Specialist Orthodontic Centre, an innovative, digital, private orthodontic practice situated in Guildford Surrey. The practice is within walking distance from the town centre.

We are looking for someone who excels at customer service and organisation. The applicants should be confident to communicate with patients both face-to-face and on the telephone. Who feels passionate about their work, has high standards, a high level of professionalism and maturity and is a team player.
- Delivering highest level of customer service
- Welcome all patients arriving at the practice with a smile
- Answer the telephone
- Liaise with patients and to organise appointments over the telephone and in person
- Establish and maintain working relationships with all members of the dental team
- Schedule patient appointments in accordance with the practice policies and keep records of all appointments
- Manage patient recalls
- Assist patients in completing their details prior to attending each appointment
- Collect and record patient payments noting any missed payments.
- Liaise with dental laboratories, supply companies and other organisations as required
- Keep the reception area and waiting rooms clean and tidy
- Undergo training as may be required to develop your skills and abilities
- Attend staff meetings
- Attend refresher and update training for medical emergencies and CPR
- Liaise with the Practice Manager on all matters concerning administration, pay and service
- conditions
- Deal in an appropriate and prompt manner with patient feedback and inform the practice
- manager about patient comments and complaints
- Maintain data protection in line with practice policies
- Manage the sales of dental sundries to patients and ensure patients are provided with the opportunity to buy sundries when they leave the practice
- Other duties as necessary for the efficient operation of the practice.
- Work strictly within practice policies and procedures in line with CQC regulations.

**Skills needed**:

- Computer literate.
- Good telephone manner.
- Organised and pro-active workflow
- Be able to work well within a team, as well as have the ability to be proactive when working alone.
- Good communication skills with the patients and team.
- Ability to remain calm under pressure
- Team player, punctual, keen learner and must have good communication skills.

Immediate start is available.

**Job Type**: Part-time, days are negotiable, school hours will be considered

**Salary**: Negotiable wage depending on experience.

**Job Types**: Part-time, Permanent

**Salary**: From £10.42 per hour

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Guildford: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: CC 06/23

  • Client Relationship Coordinator

    1 week ago

    Guildford, United Kingdom Search Consultancy Full time

    Client Relationship Coordinator Circa £23,000 Guildford Permanent Client Relationship Coordinator This is a fantastic opportunity for a Client Relationship Coordinator to support Financial Planners to ensure high customer service while adhering to regulatory standards. You will be the first point of contact for all queries and will be responsible for...

  • Relocation Coordinator

    1 week ago

    Guildford, United Kingdom Streamline Search Ltd Full time

    An **Relocation Coordinator** is required to work for our client who are a top Removals, Business Relocation & Storage Company in the UK and have been established since the 1800’s. They have built a strong reputation offering the highest standardof relocation services to a wide range of corporate clients. They have offices nationwide but would be looking...

  • Operations Coordinator

    2 weeks ago

    Guildford, United Kingdom Page Personnel Full time

    New Operations Coordinaror role in Guildford - Competitive salary and benefits **About Our Client**: A new opportunity for an experienced Operations Coordinator to work for a successful business based in Guildford. - Client liaison and coordination of deliveries and engineering services - Assist with management and scheduling of approved subcontractors -...

  • Senior Care Coordinator

    5 days ago

    Guildford, United Kingdom Luv To Care Ltd Full time

    Reputable Care Agency based in Guildford, Surrey seeking two Senior Care Coordinators to assist our Registered Manager. We are a domiciliary agency and have supported living placements in Surrey providing care and accommodation to adults with mental health and learning disabilities. **THIS IS NOT A COS JOB!** **Minimum 2-year experience in adult social...

  • As-built Coordinator

    3 days ago

    Guildford, United Kingdom Carbon60 Global Full time

    **Lanes Infrastructure are looking for an AS-Built Coordinator to join their AS-built team in Guildford. As an AS-built Coordinator you must have excellent communication skills and excellent attention to detail. You will be responsible for Measuring and mapping design changes to original fibre design and create and upload documents of works...

  • Global Assignments Coordinator

    3 days ago

    Guildford, Surrey, United Kingdom Venture Recruitment Partners Full time £36,000 - £42,000 per year

    Global Assignments CoordinatorLocation:Guildford (Hybrid Working)Salary:30k-35kAre you highly organised, analytical, and confident working with data? Do you enjoy problem-solving, building client relationships, and ensuring every detail is right first time?This is a brilliant opportunity for someone from a data, coordination, or expense management background...

  • Purchasing Coordinator

    3 days ago

    Guildford, United Kingdom Tate Full time

    **PURCHASING COORDINATOR** IMMEDIATE START AND INTERVIEWS Salary £25k Based in Cranleigh Surrey This is an office-based role - Mon to Fri 9am to 5.30pm Free onsite parking **Our client is an expanding business based in Cranleigh, they now have a great role for an experienced Purchasing Coordinator.** Working as a Purchasing Coordinator you will work...

  • Marketing Coordinator

    2 weeks ago

    Guildford, United Kingdom Fawkes and Reece Full time

    My client are a large property developer based in Guildford, they are currently looking to recruit a Marketing Coordinator to join their team to be office based Day to day duties: - Management of website & social media - Reporting back to marketing management team - Implementation of marketing plans

  • Client Procurement Executive

    3 days ago

    Guildford, United Kingdom Avendra International - Europe Full time

    Client Procurement Executive Office‑based with hybrid working. Employment Type: Full‑time. Seniority Level: Associate. Are you highly organized, client‑focused, and experienced in providing administrative support? Join our dynamic team as a Client Procurement Executive, where you’ll combine strong organizational skills with relationship management to...

  • Business Support Coordinator

    1 day ago

    Guildford, United Kingdom Brandon James Ltd Full time

    **Business Support Coordinator** Business support coordinator required to work for one of the UK's most renowned property consultancies, based in their Guilford office. **The Company** The successful business support coordinator will join a market leading and prestigious consultancy, based in the UK and internationally. **The Business Support...