Area Coordinator/ Administrator Maternity Cover

2 weeks ago

Ashford, United Kingdom Red Alert Telecare Ltd Full time

**MATERNITY COVER - Telecare Area Coordinator**

**Location: Ashford, Kent**

**Contract type: full time, MATERNITY COVER - temporary, 40 hours per week, Monday to Friday.**

**The Role**: The Red Alert Telecare team provide fully managed TECS equipment services (telecare, telehealth and other assistive technology) to our clients. At the core of our business, we provide industry leading stock control support from our stores based in Ashford, Kent.

We are looking to recruit an Area Coordinator (on a maternity cover, temporary basis) to join our dedicated team who will be responsible for the administration functions relating to Red Alert’s Telecare contracts, including handling client telephone queries, contacting service users to arrange assessments, installations, collections and fault calls, and ensuring all databases are maintained to the highest standard. The Telecare Coordinator will also be responsible for scheduling the Engineer and Telecare Advisor team’s diaries, and making regular contact with the engineering team.

Minimum 2 years’ experience in administration is required and experience within client and stock databases and a call centre will be an advantage, experience within the care sector would also be desirable, however full training will be provided. It is essential that you have a positive can do attitude and excellent team and work ethics. This is a highly visible role and you will be an ambassador for Red Alert and our clients, therefore a professional outlook and approach is essential

**Red Alert**:Red Alert are a multi-award-winning technology enabled care services provider. We provide services for local authorities and self-funding clients, providing vulnerable people with the technology that they need to stay safe in their own homes, or residential properties and preventing carer breakdown through providing peace of mind. From pendant alarms to nurse call systems, Red Alert are the specialists called upon as we strive for excellence in everything we do.

By joining Red Alert, you will be part of a passionate team with one focus, keeping people safe. You will receive full training and receive continued support in your development within the company.

Interviews will commence as soon as possible from the closing date.

**Job Types**: Full-time, Temporary contract

Pay: From £23,923.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
- Work from home

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Administrative experience: 2 years (preferred)

Work Location: Hybrid remote in Ashford

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