Friendship Coordinator

Age UK's Telephone Friendship Service is recruiting for a**Friendship Coordinator on a 12-month fixed-term contract** to join our growing team

Loneliness is a major issue that is now widely recognised in society today, particularly amongst older people. By scheduling weekly calls from our trained volunteers, Age UK's National Telephone Friendship Service provides older people with a chance to makea new friend from the comfort of their home.

This role can either be based at our office in **Blackpool,** or in **Ashburton Devon**. The team is split across these two locations. You must have a suitable space to work at home (all IT equipment will be provided). The role offers a hybrid model of home and office based-working, so you will need to be withina reasonable distance of either the Blackpool or Ashburton office and be willing to travel there regularly to work.

**This role is a 35-hour working week, 5 days out of 7 with start and end times between 8am and 6pm. It will include weekend and bank holiday shifts, which will be arranged on a rota basis.**

**You will have**:

- Excellent communication skills
- A confident and friendly telephone manner
- Empathy, respect and kindness
- A passion for supporting older people
- The ability to work flexibly
- Excellent IT skills including Microsoft Office
- The ability to manage a busy workload
- A commitment to promoting equality and diversity
- A positive team player attitude to work

**What we offer in return**:

- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme.
- Excellent pension scheme, life assurance, health cashback plan and EAP.
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Heka Fitness & Wellbeing Benefit.
- You Did It Awards - recognition awards from £100-250.

**Additional Information**:
**This role is offered on a 12-month fixed-term contract.**

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.