Customer Service Csa 30hrs

2 weeks ago


Letchworth Garden City, United Kingdom Appcastenterprise Full time

At Entain, our Customer Service Advisors are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Advisor role and you can be yourself,building relationships with our customers and making sure that they enjoy our products and services responsibly. With flexibility, energy and great customer focus, we’ll support you to build a great career.

Vacancy Address: North Strand Road, Dublin City Centre, DO1 K260

**What do you need to be successful?**
- You must be **18 years old or over** to work in one of our betting shops.
- Passion for delivering great customer service
- The ability to build positive relationships and communicate effectively
- Self-motivated with strong organisation skills
- Happy to work autonomously or part of team
- Be adaptable and a quick learner
- Ability to deal with tough situations in a calm and professional manner

**What will you be doing?**

Strive to deliver consistently outstanding customer service and ensure a great customer experience, resolving complaints and issues when needed and taking bets on a wide range of sports and events.

Promote company products and services to encourage repeat business and help the shop achieve its business plans.

Always protect our customers with market leading Responsible Gambling and Self-Exclusion Guidelines and implementing Think 21.

Maintain high shop standards and take pride in the shop appearance, promoting the company’s product offering both in shop and online to customers to help drive shop profitability.

Take and follow reasonable instructions from the line manager in relation to duties and work activities.

Willingly share knowledge and experience and support other team members.

**Benefits and Development**
- €10.51 starting rate going up to €11.20 once you have completed your training.
- Performance based cash incentives paid every pay run
- Annual Shop performance related bonus up to €300
- Discounts to over 500 different retailers
- Pension Scheme & Annual share save
- 2 days Induction session to give you the best start when joining the business
- All new starters complete a blend of online and on the job training.
- Ongoing performance development with your Line Manager to receive regular feedback and plan your personal development
- An advancement programme to take you on a structured journey to becoming a manager of the future or even the potential for advancement to other parts of the business

**Working Patterns**

In Most of our shops opening hours are 9am - 9:30pm Monday to Saturday and 10am - 6:30pm on Sundays, including Bank Holidays.

In this role you will work 5 out of 7 days which will include weekends and bank holidays.

Shifts are devised on a rota basis and will change weekly in order to keep shifts fair across the team.



  • Letchworth Garden City, United Kingdom Appcastenterprise Full time

    At Entain, our Customer Service Advisors are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Advisor role and you can be yourself,building relationships with our customers and making sure that they enjoy our products and services...


  • Letchworth Garden City, United Kingdom Irlam Associates Full time

    * To contact businesses by telephone to promote product/services. - To work to deadlines and work independently when required. - Deliver an adapted sales pitch as per customer to meet specific needs CSA / Operations Support Stevenage £24K Salary + £4K Bonus Reporting to: Branch Manager Job Purpose: To develop and maintain new business by selling all of the...

  • Customer Service

    2 days ago


    Welwyn Garden City, United Kingdom Customer Service and Call Centres Full time

    Job Title: Customer Service Location: Welwyn Garden City **Salary**: £12.47 per hour Contract: Full Time, Monday to Friday 9:00am - 5:00pm The Role: Our client is looking for a confident and pro-active Customer Service Executive, to join their busy team in Welwyn Garden City. Working in the travel industry, no two days are the same and you must be...


  • Letchworth, United Kingdom Speedy Freight Full time

    **Speedy Freight** are a successful National organisation providing logistics solutions. Part of one of the UK’s leading supply chain, transport and logistics businesses truly offering end-to-end supply chain solutions. **Speedy Freight** provides dedicated, same day transport solutions to local businesses. We specialise in delivering time sensitive...


  • City Of London, United Kingdom Government Recruitment Service Full time

    Role Overview This role offers a unique opportunity to work in the exciting intersection of science and government and make an impact at national and international scale. It combines the responsibilities of Deputy Chief Scientific Adviser (CSA) and Deputy Director within SRE, shaping the strategic direction of the NIHR and wider science policy. As Deputy...


  • Letchworth Garden City, United Kingdom Smart 10 ltd Full time

    Job Title: Customer Service Administrator **Salary**: £22,500 per annum Location: Letchworth Contract: Permanent, Monday to Friday 8.30am - 5pm COMPANY PROFILE Smart 10 are currently working with an exciting business locally in Hitchin. This client is a global FTSE 100 business with excellent progression routes. Our client invests in their staff and...


  • Letchworth Garden City, United Kingdom Pertemps Hemel Hempstead Full time

    Pertemps Hemel Hempstead are currently looking for Administrator based in or within a commutable distance from Letchworth to assist a very busy Customer Service team. This is a 7-9-month permanent assignment covering maternity leave, could potentiallygo on longer. This role is working from home. However, you will be required to go in the office frequently...


  • Letchworth Garden City, United Kingdom Calex Full time

    The role of a Customer Service Advisor is to provide each and every one of our customers with consistently high levels of service at every contact with our dealerships. This exciting apprenticeship programme is ideal for someone who enjoys engaging with people, a challenging and varied working environment, and who wants to develop a long-term career with an...


  • Letchworth Garden City, United Kingdom Appcastenterprise Full time

    At Entain, our Customer Service Managers are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Manager role and you can be yourself,building relationships with our customers and making sure that they enjoy our products and services...

  • Italian Speaking

    1 week ago


    Letchworth Garden City, United Kingdom Tate Full time

    **We have a excellent new permanent opportunity for a Italian speaking Customer Service person to work for a leading manufacturing organisation based in Letchworth.** **To join the European Business Development Team you be a fluent Italian speaker.** **This is an office-based position and the working hours are Monday to Friday 9.00am to 5.00pm.** **This...