Customer Service Csm 37.5hrs
2 weeks ago
At Entain, our Customer Service Managers are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Manager role and you can be yourself,building relationships with our customers and making sure that they enjoy our products and services responsibly. With flexibility, energy and great customer focus, we’ll support you to build a great career.
Ladbrokes Betting & Gaming Ltd, 7 North Strand Road, Dublin City Centre, County Dublin, Republic of Ireland, D01 K260
**What do you need to be successful?**
- You must be **18 years old or over** to work in one of our betting shops.
- Passion for delivering great customer service
- The ability to build positive relationships and communicate effectively
- Self-motivated with strong organisation skills
- Happy to work autonomously or part of team
- Be adaptable and a quick learner
- Ability to deal with tough situations in a calm and professional manner
**What we do**
We strive to deliver consistently outstanding customer service and ensure a great customer journey, resolving complaints and issues when needed and taking bets on a wide range of sports and events. We protect our customers with market leading ResponsibleGambling and Self-Exclusion Guidelines and implementing Think 21 at all times.
We maintain high shop standards and take pride in the shop appearance, promoting the company’s product offering both in shop and online to customers to help drive shop profitability.
In this role you will supervise the shop & team in the absence of the Shop Manager and develop commercial awareness and understanding of how the team can impact the shop’s profitability
**Benefits and Development**
- Performance based cash incentives paid every pay run
- Annual Shop performance related bonus up to €500
- Discounts to over 500 different retailers
- Pension Scheme & Annual share save
- Performance based cash incentives paid every pay run
- 2 days Induction session to give you the best start when joining the business
- All new starters complete a blend of online and on the job training.
- Ongoing performance development with your Line Manager to receive regular feedback and plan your personal development
- An advancement programme to take you on a structured journey to becoming a Marketplace Manager of the future or even the potential for advancement to other parts of the business
**Working Patterns**
In Most of our shops opening hours are 9am - 9:30pm Monday to Saturday and 10am - 6:30pm on Sundays, including Bank Holidays.
In this role you will work 5 out of 7 days which will include weekends and bank holidays.
Shifts are devised on a rota basis and will change weekly in order to keep shifts fair across the team.
-
Part Time Collection and Delivery Driver
1 week ago
Welwyn Garden City, United Kingdom CSM Logistics Full timeWe currently have a **part time **vacancy for a collection and delivery driver covering the Hertfordshire area. The job will entail the collection and delivery of parcels from our customers on a set route each day. This is a busy route and will involve a high number of stops and the lifting/loading of numerous parcels will be involved too. The hours are...
-
Customer Service
4 days ago
Welwyn Garden City, United Kingdom Customer Service and Call Centres Full timeJob Title: Customer Service Location: Welwyn Garden City **Salary**: £12.47 per hour Contract: Full Time, Monday to Friday 9:00am - 5:00pm The Role: Our client is looking for a confident and pro-active Customer Service Executive, to join their busy team in Welwyn Garden City. Working in the travel industry, no two days are the same and you must be...
-
CSM Manager
4 weeks ago
City of London, Greater London, United Kingdom Trust In SODA Full timeTechnical Customer Success Manager – Generative AI #127757; Remote - London #Up to $138,000 Compensation #Join a fast-growing global AI scale-up that’s redefining how enterprises create and manage AI-driven visual content. Backed by leading international investors, they’re pioneering ethical, enterprise-grade Generative AI , helping clients...
-
CSM Manager
2 weeks ago
City Of London, United Kingdom Attio Ltd Full timeThis job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Attio is on a mission to redefine CRM for the AI era. We're building the first AI-native CRM - designed for the most ambitious go-to-market teams. We recently announced our $52M Series B, led by GV (Google Ventures), with support from Redpoint, Balderton, Point...
-
CSM Manager
2 weeks ago
City Of London, United Kingdom Attio Full timeAttio is on a mission to redefine CRM for the AI era. We’re building the first AI-native CRM — designed for the most ambitious go-to-market teams. We recently announced our $52M Series B, led by GV (Google Ventures), with support from Redpoint, Balderton, Point Nine, and 01A. Our team thrives on solving complex technical challenges, delighting our users,...
-
Customer Service Administrator
1 week ago
Letchworth Garden City, United Kingdom Smart 10 ltd Full timeJob Title: Customer Service Administrator **Salary**: £22,500 per annum Location: Letchworth Contract: Permanent, Monday to Friday 8.30am - 5pm COMPANY PROFILE Smart 10 are currently working with an exciting business locally in Hitchin. This client is a global FTSE 100 business with excellent progression routes. Our client invests in their staff and...
-
Customer Service Csa 30hrs
2 weeks ago
Letchworth Garden City, United Kingdom Appcastenterprise Full timeAt Entain, our Customer Service Advisors are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Advisor role and you can be yourself,building relationships with our customers and making sure that they enjoy our products and services...
-
Italian Speaking
1 week ago
Letchworth Garden City, United Kingdom Tate Full time**We have a excellent new permanent opportunity for a Italian speaking Customer Service person to work for a leading manufacturing organisation based in Letchworth.** **To join the European Business Development Team you be a fluent Italian speaker.** **This is an office-based position and the working hours are Monday to Friday 9.00am to 5.00pm.** **This...
-
Customer Service Advisor
1 week ago
Letchworth Garden City, United Kingdom Osborne Appointments Full time**Are you looking for an exciting opportunity?** **Do you have strong Customer Service skills?** Osborne Appointments are recruiting on behalf of our client based in Letchworth Garden City, and currently looking to recruit several Customer Service Advisors to join the team, with full training provided. - **_Monday to Friday - 37.5 hour week_**: -...
-
Retail Customer Service Csa 30hrs
2 weeks ago
Letchworth Garden City, United Kingdom Appcastenterprise Full timeAt Entain, our Customer Service Advisors are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Advisor role and you can be yourself,building relationships with our customers and making sure that they enjoy our products and services...