Customer Service Administrator

1 week ago

Letchworth Garden City, United Kingdom Smart 10 ltd Full time

Job Title: Customer Service Administrator

**Salary**: £22,500 per annum
Location: Letchworth
Contract: Permanent, Monday to Friday 8.30am - 5pm
COMPANY PROFILE

Smart 10 are currently working with an exciting business locally in Hitchin. This client is a global FTSE 100 business with excellent progression routes.
Our client invests in their staff and offers a fantastic training plan.
If you have worked within a fast-paced Customer Service environment, this could be the next opportunity for you

ADDITIONAL INFORMATION
- 25 days' annual leave plus bank holiday
- Annual leave purchase scheme
- Sick pay
- Pension Scheme
- Life Insurance
- Discounts with several retailers and gym memberships

SKILLS REQUIRED
- Previous experience within a customer service role
- Excellent customer service skills
- Ability to work under pressure
- Highly organised
- Computer literate on Microsoft packages

RESPONSIBILITIES
- Setting up customer accounts on the system ensuring enough detail for contracts to run smoothly
- Liaising with both internal teams, and external customers to meet customers' expectations
- Dealing with contract renewals and the activation of new contracts
- Providing support for Engineers with product information ahead of projects / maintenance visits
- Invoicing contracts for the clients
- Ad-hoc administration when required

Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visitour website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data

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