Customer Service Administrator

2 weeks ago

Welwyn Garden City, United Kingdom Smart 10 ltd Full time

Job Title: Customer Service Administrator

**Salary**: £23,000 per annum
Location: Welwyn Garden City
Contract: Permanent - full time
Hours: Monday to Friday - Either 8.30am - 5pm OR 9.30am - 6pm (2 days working from home)

COMPANY PROFILE

Our established client based in the heart of Welwyn Garden City are seeking an enthusiastic Customer Service Administrator to join their stunning offices.
This role will suit someone with excellent customer service skills and an ambitious individual that would like to progress within their role.

**BENEFITS**:

- 22 days’ annual leave, increasing 1 day per year of service
- Competitive company pension
- Life assurance
- Simply health cash scheme
- Annual pay review
- Training and development
- Hybrid role with a chance of 1 day working from home if wanted to
- Beautiful open plan offices

RESPONSIBILITIES
- Handling incoming calls and handling queries about the company products
- Support the Operations team
- Deliver customer service to field staff
- Ensuring customers are happy with the service received and return
- Updating customer records
- Sending out confirmations to customers
- Co-ordinating various courses for customers

SKILLS REQUIRED
- Experience within a fast-paced office-based customer service role
- Strong Microsoft skills, including Excel and Outlook
- You will be a team player
- Excellent administration and organisational skills
- Passionate and enthusiastic, with the ambition to develop within your role

Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visitour website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10’s Privacy Policy as to how we hold your data

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