Admin/front of House

1 week ago

Manchester, United Kingdom New Flame Solutions Full time

RELOCATION TO CORNWALL REQUIRED, SUBSIDISED ACCOMMODATION PROVIDED.

This is an amazing opportunity to live and work on a beautiful beach in Cornwall at an upmarket hotel, beach resort and surfing centre. Free surfing hire, lessons and wetsuits are provided by the hotel, so you’ll be able to make the most of the beach on your doorstep. The hotel provides accommodation for only £90 per week (Including bills) so you can live the sought-after Cornish lifestyle. You’ll be working in a relaxing setting with a supportive team and plenty of chances to attend social events and festivals throughout the year. As part of the admin/front of house role you will be welcoming guests, checking them in and assisting with all aspects of their stay. You will also work at the head office helping with admin.

The role will include:

- Assisting with all aspects of a guest’s stay.
- Working back of house as part of the guest services team.
- Checking guests in and out.
- Taking room service orders and deliveries to guests’ rooms.
- Spotting when guests might need help and be on hand to offer it.
- Handling complaints in a kind and understanding manner.

Skills and experience:

- Attention to detail.
- Previous experience of using property management systems.
- Basic knowledge of Microsoft Office, Word, Excel, and Outlook.
- Previous front of house experience.

Desirable qualities, qualifications, and experience:

- Previous F&B experience.
- First Aid qualification.
- Current Enhanced DBS.

**Benefits**:

- The opportunity to learn and hone your hospitality and admin skills.
- Accommodation and free transport provided.
- A permanent, year-round position in a positive working environment.
- Discounted stays off peak.
- 40% discount on food & drink in all our restaurants.
- Free surf hire and lessons.

**Salary**: £21,525.00 per year

**Benefits**:

- Discounted or free food
- On-site parking
- Relocation assistance

Reference ID: Admin/Front of House

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