Call Centre Operator

13 hours ago


Manchester, United Kingdom Peak Business Insight Limited Full time

**Duties**:

- Answer incoming calls promptly and professionally
- Make outbound calls to follow up on customer inquiries or leads
- Perform data entry tasks accurately and efficiently
- Utilise phone etiquette to ensure positive customer interactions
- Analyse customer needs and recommend products or services
- Upsell products or services where appropriate

**Experience**:

- Previous experience in a call centre environment is desirable
- Ability to communicate fluently in English
- Strong analytical skills to assess customer requirements

Pay: From £24,746.00 per year

Ability to commute/relocate:

- Manchester, M14 4DH: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 01/10/2024


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