2nd/3rd Line Technical Support Engineer

4 days ago


Edinburgh, United Kingdom Concept Resourcing Full time

**2nd/3rd line Technical Support Engineer**

**Circa £35,000 plus benefits**

**Hybrid Working**

**Edinburgh, Scotland (Commutable from Portobello, Kirkliston, Queensferry )**

A 2nd/3rd line Technical Support Engineer is needed to join this fantastic team that is trusted to deliver by leading UK brands.

As 2nd /3rd line Technical Support Engineer you will be responsible for resolving incidents and problems that come directly from clients and through technical escalations.

**Requirements**:

- Minimum 2 years - 2nd line Support experience
- Experience working with a broad range of technologies:

- Microsoft OS/ Microsoft 0365
- Azure
- VMware
- Citrix / Virtual Desktop/ SQL
- Linux
- Experience of working with either of these specific techs (Essential)
- CISCO Networking
- Juniper Networking
- Enthusiastic and Driven
- Passionate about IT

This is a fantastic opportunity for a 2nd/3rd line Technical Support Engineer to grow and develop within a great company.

**2nd/3rd line Technical Support Engineer**

**Circa £35,000 plus benefits**

**Hybrid Working**

**Edinburgh, Scotland (Commutable from Portobello, Kirkliston, Queensferry )



  • Edinburgh, United Kingdom Lorien Full time

    **2nd/3rd Line Support (French Speaking) - Near Edinburgh (Hybrid)** Lorien's long-standing, successful and expanding client, with offices very commutable from Edinburgh, Fife, West Lothian and the surrounding regions, is looking to recruit a French-Speaking IT/Technical Support specialist to join their team; a role which has come about thanks to their...


  • Edinburgh, United Kingdom Henderson Scott Full time

    **Technical Support Engineer (2nd Line)** **Edinburgh (Hybrid working)** **£35,000** My client, one off the U.K's leading hybrid cloud and infrastructure specialist's are looking to add a talented technical support engineer to the team. We are looking for a solution's driven engineer who can work to resolve issues where possible and escalateif needed within...

  • 3rd line support

    2 weeks ago


    Edinburgh, United Kingdom Cathcart Technology Careers Full time

    I'm working with a growing Managed Services Provider to hire a Senior Technical Analyst (3rd Line) to join their high-performing team in Edinburgh (hybrid 2 days in office). This is a role that combines hands-on problem-solving with real influence over how services evolve.You'll be the final escalation point for complex infrastructure, networking, cloud, and...

  • 2nd Line Engineer

    2 weeks ago


    Edinburgh, United Kingdom Be-IT Resourcing Full time

    2nd Line IT Support Technician Role based in Edinburgh City Centre Are you seeking a new role to join a team that genuinely cares for its members and works together to provide quality and essential support services to their business? This dynamic and expanding IT company has over 20 years of experience and is looking to recruit a Support Technician around...


  • Edinburgh, United Kingdom Modis Full time

    **1st / 2nd Line IT Support Analyst (Italian Speaking Role)** IT Support Analyst / 1st Line / 2nd Line / Service Desk / Permanent / Edinburgh My client, a well-established business with a global presence is looking for a passionate 1st / 2nd Line IT Support Analyst who is fluent in speaking Italian to join their growing IT team. There will be a blended...

  • 3rd line support

    2 weeks ago


    Edinburgh, United Kingdom Cathcart Technology Full time

    I'm working with a growing Managed Services Provider to hire a Senior Technical Analyst (3rd Line) to join their high-performing team in Edinburgh (hybrid 2 days in office). This is a role that combines hands-on problem-solving with real influence over how services evolve. You'll be the final escalation point for complex infrastructure, networking, cloud,...


  • Edinburgh, United Kingdom Corriculo Ltd Full time

    **1st / 2nd Line Support Engineer, Service Desk, Windows** We have an excellent opportunity for a 1st / 2nd Line Support Engineer / Service Desk Analyst to join a thriving scientific company based in Edinburgh.Once fully-trained, you will be able to work from home 2 days per week. **The Role** The 1st / 2nd Line Support Engineer / Service Desk Analyst will...

  • 3rd line support

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Cathcart Technology Full time £25,000 - £40,000 per year

    I'm working with a growing Managed Services Provider to hire aSenior Technical Analyst (3rd Line)to join their high-performing team inEdinburgh(hybrid 2 days in office). This is a role that combines hands-on problem-solving with real influence over how services evolve.You'll be the final escalation point for complex infrastructure, networking, cloud, and...

  • 3rd line support

    1 week ago


    City of Edinburgh, United Kingdom Cathcart Associates Group Ltd Full time

    I’m working with a growing Managed Services Provider to hire a Senior Technical Analyst (3rd Line) to join their high-performing team in Edinburgh (hybrid 2 days in office). This is a role that combines hands-on problem-solving with real influence over how services evolve.You’ll be the final escalation point for complex infrastructure, networking, cloud,...


  • Edinburgh, United Kingdom Lorien Full time

    **2nd Line Support Engineer - Azure Desktop - Inside IR35** We have an great new opportunity for a 2nd Line Support Engineer experienced in Azure to join our client who is a Global IT Service Consultancy. This role will be on an initial 6 month contract, based in Edinburgh and Inside IR35. This key role will be based in Edinburgh and will report to the 2nd...