1st / 2nd Line Support Engineer, Service Desk

**1st / 2nd Line IT Support Analyst (Italian Speaking Role)** IT Support Analyst / 1st Line / 2nd Line / Service Desk / Permanent / Edinburgh My client, a well-established business with a global presence is looking for a passionate 1st / 2nd Line IT Support Analyst who is fluent in speaking Italian to join their growing IT team. There will be a blended...

**1st/2nd Line Support - Near Edinburgh (Hybrid) - To 32K plus Bonus** Lorien's long-standing, successful and expanding client, with offices very commutable from Edinburgh and the surrounding regions, is looking to recruit a 1st and 2nd Line Support / Helpdesk professional to join their team. You'll be part of a squad putting their skills to good use...

I'm recruiting for a IT Helpdesk & 2nd Line Support person for one of my clients in Edinburgh. **Key tasks** - Detailed and consistent 1st line call logging and a good level of first-time fixes - Maintaining your list of calls assigned to you to produce a high level of service - 2nd line incident resolution when tasked. **Other tasks include but are not...

**_Are you experienced in troubleshooting and looking for a new role?_** Office Angels Edinburgh are looking for a Technical Helpdesk 1st/2nd Line Support who is keen to learn new skills and join our clients team based in Edinburgh City Centre. The hours of work are 8:30am-5pm with a salary of £28,000. You would provide 1st and 2nd line support to our...

IT Service Desk EngineerLocation:Edinburgh (Onsite, 5 days per week)Are you a hands‑on 2nd Line Engineer who loves solving tricky problems and owning tickets through to resolution? This is a great opportunity to support a busy, mission‑driven campus and keep teaching and learning running smoothly—while contributing to improvements across devices, apps,...

IT Support Analyst Location: Edinburgh (Hybrid after onboarding)Salary: £32,000 - £38,000 + BenefitsWorking Pattern: Initial: 5 days per week on-siteAfter onboarding: Hybrid (3 days office / 2 days home)Travel: Occasional travel to Dundee (approximately every 2 weeks) About the Role We're looking for an IT Support Analyst to join our Edinburgh team. This...

**2nd Line Support Engineer - Azure Desktop - Inside IR35** We have an great new opportunity for a 2nd Line Support Engineer experienced in Azure to join our client who is a Global IT Service Consultancy. This role will be on an initial 6 month contract, based in Edinburgh and Inside IR35. This key role will be based in Edinburgh and will report to the 2nd...

2nd Line IT Support Technician Role based in Edinburgh City Centre Are you seeking a new role to join a team that genuinely cares for its members and works together to provide quality and essential support services to their business? This dynamic and expanding IT company has over 20 years of experience and is looking to recruit a Support Technician around...

**2nd Line IT Support** **Edinburgh City Centre** **£24,000 - £30,000** My client is a self-proclaimed professional and equally loud MSP based in Edinburgh city center that have been well established since 2000. They're partnered with some of the biggest tech-giants from Avaya to VMWare and are specialists in all things Microsoft!There company culture is...

**2nd/3rd Line Support (French Speaking) - Near Edinburgh (Hybrid)** Lorien's long-standing, successful and expanding client, with offices very commutable from Edinburgh, Fife, West Lothian and the surrounding regions, is looking to recruit a French-Speaking IT/Technical Support specialist to join their team; a role which has come about thanks to their...