Internal Sales Administration

2 days ago

Birmingham, United Kingdom Hydrapower Dynamics Ltd Full time

**Job Overview**:
We are seeking a highly motivated and experienced Internal Account Manager to join our team. As an Account Manager, you will be responsible for maintaining and growing relationships with our clients, ensuring their satisfaction, and driving sales growth. This is a key role within our organisation, requiring strong communication skills, analytical abilities, and leadership qualities.

**Duties**:
Managing a selection of key customer accounts, first line of communication, order and orderbook control along with liaising between manufacturing and other key stakeholders.

With assistance from the admin team, ensure external customer orders and queries are raised on the ERP system.

Liaise between internal and external customers to allow a smooth transfer of accurate information

Generate orders, or other work as required

Review and control customer orderbooks

Liaise between departments to generate accurate orderbook data to feedback to the customers

Handle customer issues professionally and escalate problems where necessary

**Experience**:
Proven experience as an Account Manager or in a similar sales role Knowledge of SAP, CRM ERP systems
Excellent communication and interpersonal skills
Ability to analyse data and make strategic recommendations
Demonstrated leadership abilities

Manufacturing experience required

Hours: 07.00 to 16.00 Monday to Thursday and 07.00 to 12.00 Friday, 39 hours per week.

No agencies please

**Benefits**:

- Bereavement leave
- Company pension
- Transport links

Schedule:

- Monday to Friday

Work Location: In person

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