Senior Product Consultant

**Career Area**:
Sales
**Compensation Grade**:
24

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**Job title**:Senior Product Consultant
**Location**:Larne
**Salary/Grade**:£50,232 - £62,000 per annum

**Benefits**:

- 25 days annual leave plus 8 Bank Holidays
- Up to 18% bonus
- Car allowance - £450pcm
- Contributory pension scheme - Caterpillar will double the employee's contribution, up to 6%
- Contributory share scheme - Caterpillar will match 50% of the employee's contribution.
- Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase.

**Flexible working arrangements will be considered for this role, in-line with the needs of the business.**

**About EPD**
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. Since 1925, we’ve been driving sustainable progress and helping customers build a better world through innovative products and services. Throughout the product life cycle, we offer services built on cutting-edge technology and decades of product expertise. These products and services, backed by our global dealer network, provide exceptional value to help our customers succeed.

Within Caterpillar’s Electric Power Division every employee contributes to creating sustainable, world-changing power solutions that impact lives around the globe. Join our winning team and help build a better, more sustainable world.

Caterpillar Larne is home to the Electric Power business and its principal activity is in the design, manufacture, sale and support of quality standard and customised generator sets and bespoke associated equipment that provide reliable electric power around the world.

**The opportunity**

You will be part of a global team supporting Caterpillar sales team, the Caterpillar dealer network sales team, and the service technician network, to provide our customers with the appropriate development of solutions to their energy needs.

**What you will do**:

- Conduct product performance studies, assess customer job sites efficiency, collecting product and customer requirements in order to capitalize opportunities for incremental sales to create business case for product improvement process and new product introduction program.
- Manage the marketing technology tools/systems and work with key stakeholders to develop a marketing technology product roadmap to drive business growth.
- Collaborate with other internal teams to get alignment on timelines, understanding marketing goals, and developing the marketing technology product roadmap.
- Oversee Percent of Industry Sales (PINS) trends, industry outlook, demand fluctuation and basic customer requirements.

**What you will have**
Customer Focus
Level Extensive Experience:

- Facilitates creation of the 'right' products and services from diesel and gas generators to off package control products in order to resolve customer business issues.
- Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement.

Products and Services
Level Working Knowledge:

- Understanding of generator set controls, site level microgrid controls, paralleling sequences or system components.
- Obtains information about product and service linkages with other products and services elsewhere in Caterpillar.
- Summarizes key features of major products and services.

Decision Making and Critical Thinking
Level Working Knowledge:

- The ability to accurately analyze situations and reach productive decisions based on informed judgment.
- Recognizes, clarifies, and prioritizes concerns.
- Assists in assessing risks, benefits and consideration of alternatives.

Effective Communications
Level Extensive Experience:

- Adapts documents and presentations for the intended audience.
- The ability to break complex topics down to the appropriate technical understanding of the audience
- Communicates well to all stakeholders
- Employs appropriate methods of persuasion when soliciting agreement.

Relationship Management
Level Extensive Experience:

- Communicates to clients regarding expectations of all parties.
- Maintains productive, long-term relationships with clients or vendors.
- Creates opportunities to educate support teams on client priorities.

**Additional information**:
There is a 25% - 50% travel requirement to events or specific dealer/customer meetings.

**About Caterpillar**
Caterpillar Inc. is the