Property Manager

1 week ago

Oxford, United Kingdom Savills Full time

**Role Overview**

To assist with the management (as part a of team) of circa 200 units within central Oxford, surrounding villages and further afield occupied by a mixture of Market Let tenants, Rent Act, Rent (Agriculture) Act, Assured tenancies and residential leases. Theproperties form part of larger portfolios owned by Institutional and Private Estate clients which are managed in-house by Savills.To also undertake block management duties in the buildings in which they are contained. To provide first class customer serviceto both tenants and clients. To ensure health and safety compliance in relation to the portfolio to minimise risk to tenants, Savills and the clients.

**Team Overview**

A small and friendly team made up of 1 AD, a Property Manager and an administrator. The team sits within the larger rural team.

**Key Responsibilities of the Role**
- Liaising with tenants on maintenance issues and organising timely repairs via the in-house property management system.
- Proactively planning repair and annual maintenance work.
- Assisting with the marketing, viewings and lettings of properties.
- Dealing with tenant referencing, Right to Rent checks and How to Rent documentation.
- Instructing Savills and third party letting agents, reviewing and negotiating offers in line with client expectations.
- Negotiating and documenting rent reviews.
- Providing details for the updating and recording of tenancy information
- Responsibility for ensuring the timely payment of rents and collection of arrears in collaboration with the Credit Control team.
- Liaison with tenants over internal and external redecoration of buildings.
- Preparing specifications, obtaining quotations and instructing contractors to undertake minor works between tenancies and liaising with Savills estate management team for larger scale works.
- Meeting and greeting all new tenants at the commencement of their tenancy
- Liaising with Estate Management team
- Arranging check outs, inventories and return of deposits.
- Providing client reports
- Attending client meetings
- Periodically seeking agreeable terms to bring tenancies to an end or secure tenant moves in order to meet the clients strategic aims.
- Serving notices and attending court proceedings where required.
- Approving supplier invoice payments
- Checking properties prior to new lettings e.g. smoke alarms, carbon monoxide detectors and health and safety check.
- Liaison with teams for new property legislation

**Skills, Knowledge and Experience**

**Technical experience**:
ARLA qualified or training can be provided if required.

**Skills and Knowledge**
- Excellent relationship builder
- Focussed: commits to challenging goals and delivers consistently against these
- Continuous improvement: delivers efficiency in addition to effectiveness
- Self-starter, who relishes challenges and strives for the best
- Strong team player: builds relationships and consults with others, quickly establishes trust and credibility
- Robust and prepared to lead from the front
- Diplomatic and challenging with the ability to influence others
- Confident with a positive outlook
- Strong decision maker who gives assurance
- Ethical with strong integrity
- Someone who has innate curiosity and is eager to experiment and push the boundaries of what is possible

**Assessment applicants can expect during selection**
- I/2/3 stage interview
- Personality Profile
- Skills Testing (eg excel, word)

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