Senior Compliance Monitoring Officer

2 weeks ago

Kings Hill, United Kingdom Cabot Financial Full time

Are you an experienced Senior Compliance Monitoring analyst that’s worked within a heavily regulated environment? Do you want to work as part of a sociable and supportive team? If you’ve answered yes, then you could be the right person to join our friendly Compliance team in either our Kings Hill, or Hull office

**What you can expect as a Senior Compliance Monitoring Officer**
- Salary of £40,000
- FTC
- Hybrid from your nearest office and ad hoc travel

Not only are we offering a competitive salary and a fantastic bonus scheme, you’ll also be entitled to loads of great benefits including, discount and cash back on hundreds of high-street shops and private health insurance, plus much more.

At Cabot, we are all about our people. As part of our team, we will be there to support you, offer guidance and work in unity We are looking for someone who can work independently and to their own initiative but enjoys being part of a sociable and high energy team.

You will be responsible for completing complex end to end reviews to ensure our business is being compliant. You need to be confident in checking and challenging any risk you may identify at any point in the process, and ensure you are priotising your work effectively. To excel within this role, you will need to be adaptable, tenacious, and organised. You will be coaching and supporting the Compliance Team and represent the team in internal and external meetings and events.

**What you’ll be working on**:

- Delivery effective monitoring and analysis of operational functions
- Identifying areas of improvement, and working collaboratively to make recommendations for changes
- Planning of monitoring activities, and designing the annual compliance monitoring plan
- Conducting comprehensive assessments of real customer journeys
- Supporting and conducting complex thematic reviews as part of the programmes
- Responsible for the completion of monthly recommendation/action reporting
- Writing reports to feedback directly with relevant stakeholders, identifying any issues or trends
- Delivering fully maintained work programmes
- Completing complex investigations on suspicious activity
- Undertake horizon scanning and prepare gap analysis

**We are looking for someone with**:

- A good understanding of Financial Conduct Authority (FCA) as a regulator
- Strong people management and leadership skills
- Ability to identify risk and recommend actions to mitigate risks identified
- Ability to communicate effectively at all levels within the business, both verbally and in writing
- Customer focused with ability to develop and maintain effective business relationships
- A proven track record of building and developing effective working relationships
- Previous experience in a conduct risk, compliance monitoring and / or call quality role

**What happens next?**

**Working for Cabot**:
You’ll be working for an award winning; Investors in People Gold accredited organisation. We’re passionate about the ethical treatment of our customers and employees. Our mission is to create pathways to economic freedom. Our vision is to make credit accessible by partnering with our consumers to restore their financial health.

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