Specialist Technology Strategy

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

**About this role**

The CIO Global team is focused on the technology Global needs for the future. We’re here to turn our research and innovation into world class, profitable products and services; get products and services to market quickly with effortless experience for customers; align our 3-5 year business and technology roadmaps and; be constructive disrupters for technology transformation.

This Specialist Technology Partner role works closely with CIO, Global and Digital colleagues to input to and support delivery of the sales and commercial technology roadmap, looking at IT from the Generate Demand stage (e.g. marketing) through to Contract signing, as well as sales enablement and training, and commercial areas in Global like contract lifecycle management and billing.

The role involves researching new technology, assessing the benefits aligned to the overall strategy, and supporting business case creation in order to downstream innovation. This role also evaluates existing roadmap items, to validate whether they’re providing the expected benefit and to keep Technology and Global aligned on expectations and outcomes.

**You'll have the following responsibilities**
- Collaborate with the business to identify key opportunities to improve the ways of working through better use of technology by creating business cases (cost/benefits analysis) they can take forward.
- Capability analysis of existing and future roadmap technology against the commercial and customer experience ambitions of Global.
- Co-ordinate proof of concepts to validate the business case and potential of new concepts. Input into the annual plan and capex plan to drive the IT strategy into reality, prioritising demand and investment recommendations to achieve commercial outcomes and create business value.
- Establish consistent approaches to keeping key senior stakeholders across Technology and Global engaged in strategy and present delivery, including running workshops and meetings.
- Research trends and market disruptions, searching for emerging new technology that will drive opportunity/changes into our business, sharing outputs and making recommendations to influence the CTIO Director of Sales & Commercial technology on the end to end strategy.

**You'll have the following skills & experience**
- Strong communicator, able to build relationships, influence and facilitate decision-making across multiple stakeholders, up to at least Director level across Technology, Group and Global.
- Able to understand how aspects of IT and Network combine to create services and products, and be able to establish an adequate understanding of how they meet future capability requirements.
- Understands the commercial needs of the business evaluating risks, benefits and returns for technology solutions to make clear recommendations to decision makers.
- Strong skills in building the case for change using data and analytical techniques, and communicating this to business audiences. Identifies issues and takes ownership to get to the root cause and address to improve processes and outcomes.
- Experience of working across a wide range of internal and external technology suppliers to align plans and deliver business outcomes.

**Benefits**
- Competitive salary.
- 25 days annual leave (plus bank holidays).
- 10% on target bonus.
- Pension scheme.
- Shares Plan.
- Flexible benefits: cycle to work, childcare vouchers, healthcare, etc.
- Discounted BT products

**About BT**

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

**How to Apply