Rent Arears Specialist
3 weeks ago
Role OverviewMy client is seeking a highly skilled Rent Arrears Specialist to join the housing team. This role focusses on supporting tenants who are struggling to meet their rent obligations, providing practical guidance on budgeting and payment plans, and ensuring effective rent collection processes. You will play a key role in reducing arrears across a range of tenures including social housing, leasehold, commercial properties, and sundry debt.Key Responsibilities Proactively manage rent arrears cases, engaging with tenants to agree realistic repayment plans. Provide advice and guidance on budgeting, financial management, and accessing support services. Monitor and report on arrears' performance, ensuring compliance with policies and procedures. Negotiate with tenants and stakeholders to resolve payment issues and prevent escalation. Support debt collection processes across multiple streams: tenant arrears, leasehold, commercial, and sundry debt. Maintain accurate records and case notes using housing management systems. Liaise with internal teams and external agencies to deliver holistic support for tenants. Ensure adherence to relevant legislation and best practice in housing and debt recovery.Essential Skills & Experience Housing Sector Experience: Proven track record working within housing, rent collection, or tenancy management. Financial Guidance: Ability to advise on budgeting and payment strategies. Negotiation Skills: S...
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Rent and Service Charge Specialist
2 days ago
Manchester, United Kingdom L&Q Full time**Contracts: Fixed Term Contract for 12 months** **Hours: Full-Time, 35 hours per week** **Persona: Agile (20-40% in office and 3-4 days working from home)** **Office Location: Sale Point, Manchester (Our office in Sale Point, Manchester** **will be relocating to Old Trafford by June 2025)** **Salary: £28,045 per annum** **Join** Our Rent & Service...
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Customer Resolution Specialist
1 week ago
Manchester, United Kingdom Venn Group Full time**Salary**: £10k per year **Reference**: SBCCRS **Customer Resolution Specialist Roles - Based in Manchester!** Venn Group is proud to be working with a leading Housing Association to introduce an exciting opportunity: **Position**: Customer Resolution Specialist **Location**: Manchester **Rate**: Negotiable, depending on experience **Length**: Minimum 6...
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Former Debt Specialist
1 day ago
Manchester, United Kingdom Great Places Housing Group Full time**_Are you passionate about building relationships and do you have income management skills? Do you want to work_**_ in a fast paced vibrant environment, with a friendly charismatic team? _**In our Customer Access Hub no two days are ever the same, you will be Reporting to the Customer Contact Team Leader. The former debt specialist is responsible for...
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General Manager
1 week ago
Manchester, United Kingdom Deverell Smith Full timeAre you interested in progressing your career in the Build to Rent sector with a market leading organisation who are continuously growing? Do you have experience managing large residential building(s) and providing excellent levels of service? If your answeris yes to both, this role is for you. The Community Manager will run an autonomous business unit...
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Viewings Specialist
1 week ago
Manchester, United Kingdom Home Made Full time**Viewings Specialist (Manchester) | Home Made** - Are you driven by results, energised by meeting new people and enjoy being trusted to work independently? Then this role is for you!_ Our field sales team members benefit from being part of a company that is focused on creating a high-performance environment and celebrating success together. This is an...
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Resident Service Associate
2 weeks ago
Manchester, England, United Kingdom 1a748e52-2e2f-4a91-bfea-9364241c4404 Full time £24,000 - £28,000 per yearRESIDENCE SERVICE ASSISTANT - Swan street house - ManchesterABOUT USila (I live around), is an emerging Build to Rent property management company, real estate investor, developer, and operator with a Build- to-Rent residential portfolio of over 3,800 homes.We celebrate all that is great about city centre living and offer a service led approach to making...
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Conveyancer - Technical Specialist
1 day ago
Manchester, United Kingdom Simplify Group Full timeJoin Simplify - where innovation meets legal expertise. We're on the lookout for a Conveyancer (Technical Specialist) with a strong background in residential conveyancing to help deliver exceptional results across technically complex files. Whether you're looking to work from home or in our office, you'll play a central role in driving file progression,...
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Onboarding Specialist
1 week ago
Manchester, United Kingdom Street Group Full time**Onboarding Specialist**: Manchester (Hybrid) | £30k-£36k Street Group is one of the fastest-growing PropTech companies in the UK. We want to be the leading creator of delightful experiences for everybody involved in buying, selling, renting and letting property, regardless of their involvement, to improve the industry for everybody by elevating UK...
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Onboarding Specialist
2 weeks ago
Manchester, United Kingdom Street Group Full timeManchester (Hybrid, 3 days office-based) Up to £30k DOE Street Group is one of the fastest-growing PropTech companies in the UK. We want to be the leading creator of delightful experiences for everybody involved in buying, selling, renting and letting property, regardless of their involvement, to improve the industry for everybody by elevating UK Estate...
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Customer Service Advisor
1 day ago
Manchester, United Kingdom Dandara Living Full timeDandara Living is the specialist built-to-rent division of the Dandara Group. We are award-winning developers and operators of apartment buildings designed specifically for the rental market. Our growing portfolio includes more than 12,000 homes in 9 towns and cities across the UK, and we now require a Customer Service Advisor to join our award-winning team....