Administration Officer

7 days ago

Glasgow, United Kingdom Sanctuary Group Full time

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

**Administration Officer**

**Glasgow**

**£**28,376 - £29,870 per year**

**40 hours per week - Monday to Friday, 8:00am - 17:00pm**

We have an opportunity for an Administration Officer to join our Property Services Administration team, based in Glasgow. As an Administration Officer you will be supporting our operational teams by providing efficient and comprehensive support and administrative service.

**The role of Administration officer**will** include**:

- Delivering, improving, and maintaining effective and efficient administrative systems
- Monitoring of shared mailbox
- Supporting maintenance operational staff, ordering uniform, and arranging travel
- Maintaining effective electronic filing systems
- Raise purchase orders and good receipting of invoices
- Identifying any shortfalls in service delivery and ensuring they are dealt with appropriately, including investigating and responding to complaints
- Supporting with HR and contractor framework meetings and recruitment of new staff
- Accurate and precise data input to trackers (Excel)
- Organise and track team meetings

**Skills and experiences**:

- Proven experience undertaking a similar role within a maintenance environment
- Proven experience of working to deadlines and prioritising workloads, both for self and others
- Ability to work independently and use your own initiative as well as part of a team
- Ability to multitask and be proactive
- Excellent attention to detail
- Good interpersonal and customer care skills
- Working knowledge of Microsoft Office including Word, Outlook, Excel, Teams and Power Point

**About us**

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

**Our Benefits**

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

- 25 days annual leave (rising to a maximum of 30 days) plus public holidays

- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
- Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

View the job profile (if the link is unavailable please visit the Sanctuary careers website)

Closing Date: 23 December 2025

**Building Equality and Diversity**

We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

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