Admin Assistant

We are looking for someone to be part of a busy team, who works confidently and efficiently, demonstrating a helpful, courteous, professional and sensitive manner at all times.

Within a culture of delivering high quality care, you will act as the first point of contact for patients and visitors at our Centre.

If you are enthusiastic, motivated, and ready for a challenge, then you are what we are looking for. You will need to have the flexibility to deal with interruptions and be an excellent, tactful communicator. You will project an efficient, helpful and friendly manner when dealing with patients, carers, medical staff and other service users, both face to face and over the telephone.

Experience of dealing with members of the public is key. You will be an effective team player and have excellent interpersonal and organisational skills. You will be able to work independently to a high standard and have excellent IT skills.

Your core working hours will be 8.30am to 4.30pm Monday to Friday and some 8.00am starts or 5.00pm finishes on a rota basis.

Full training will be provided.
- To work in partnership with the children’s community service teams to ensure referral pathways are followed, communicating with education, health and social care, statutory and voluntary organisations.
- To deal with queries, take detailed messages and respond to them or refer them to the relevant member of the multi disciplinary team in a timely manner as defined in the agreed referral management protocols.
- To support clinical teams to collect data from IT systems.
- To provide a high quality administrative service to locality teams.
- To facilitate effective communication and liaison across professional organisational boundaries.
- To support clinicians in collating information for audit purposes.
- To maintain the archiving process for medical records.
- To input and maintain databases of key data ie EHCP reports.
- To maintain both electronic and manual filing systems.

We have a huge variety of opportunities in our expansive Trust covering geographically from South Yorkshire, Nottinghamshire to Leicester, providing mental health inpatient and community services, community health services, forensic mental health services and secure prison healthcare across the East Midlands.

We have more than 100 sites and a huge scope of unique opportunities to develop your career and gain some amazing experiences. We strive to be a great place to work and offer many staff benefits and tailored staff support and wellbeing programmes.

Do you want to make a difference?

Do you believe in Trust, Honesty, Respect, Compassion and Teamwork?

Then Nottinghamshire Healthcare is the perfect place for you to start, maintain or further your career. Join our team of nearly 9000 who are making a difference every day. We are all about our people - our staff, volunteers, carers, service users and patients. We are NottsHC.
- To work in partnership with the children’s community service teams to ensure referral pathways are followed, communicating with education, health and social care, statutory and voluntary organisations.
- To deal with queries, take detailed messages and respond to them or refer them to the relevant member of the multi disciplinary team in a timely manner as defined in the agreed referral management protocols.
- To support clinical teams to collect data from IT systems.
- To provide a high quality administrative service to locality teams.
- To facilitate effective communication and liaison across professional organisational boundaries.
- To support clinicians in collating information for audit purposes.
- To maintain the archiving process for medical records.
- To input and maintain databases of key data ie EHCP reports.
- To maintain both electronic and manual filing systems.