Customer Care Officer

1 day ago


Manchester, United Kingdom Eco Assets Manager Full time

Title: Customer Care Job Description: Are you passionate about providing top-notch customer service? Join our team as a Customer Care Officer. Responsibilities: - Engage with customers in a friendly and professional manner, promptly addressing their inquiries, concerns, and feedback.
- Provide personalized assistance and guidance to customers, helping them navigate our products/services and resolve any issues they encounter.
- Demonstrate empathy and patience when handling challenging situations, turning negative experiences into positive outcomes.
- Collaborate with team members and other departments to escalate and resolve complex customer issues efficiently.
- Continuously strive to exceed customer expectations by going above and beyond to deliver WOW-worthy service.
- Keep detailed records of customer interactions and feedback, identifying trends and opportunities for improvement. Skills and Abilities: - Exceptional communication skills in English, both verbal and written, with a knack for building rapport and connecting with customers.
- Strong problem-solving abilities and the ability to think on your feet in high-pressure situations.
- Empathy and compassion towards customers, coupled with a genuine desire to help and serve others.
- Adaptability and resilience to thrive in a dynamic, ever-changing environment. - Attention to detail and accuracy, ensuring every customer interaction is handled with care and precision.
- Tech-savviness, with the ability to quickly learn and navigate various software systems and tools.

**Salary**: £11.00 per hour

Reference ID: Customer Care



  • Manchester, United Kingdom Eco Assets Manager Full time

    Title: Customer Care Representative **Job Description**: We are currently seeking a dedicated and empathetic Customer Care Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to our valued clients. **Responsibilities**: - Provide accurate product information, pricing details, and...


  • Manchester, United Kingdom Eco Assets Manager Full time

    **Job Title: Native Speaker Customer Care Officer** **Job Type**: Contract **Company Overview**: Join our dynamic team as a Native Speaker Customer Care Officer in Stockport, Manchester. We are a forward-thinking company committed to delivering exceptional customer experiences. If you're passionate about customer service and fluent in a native language, we...


  • Manchester, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    Previous applicants need not apply A permanent opportunity for a Screening Officer has become available within the Adult Health & Social Care Contact Team, supporting the various integrated health and social care teams across the City. This includes Adult Social Care, Occupational Therapy, Single Entry Point for Intermediate Care and District Nursing...


  • Manchester, United Kingdom Zero21Brands Full time

    **ZERO21BRANDS** **Job Title**: Customer Care Executive **Location**: Manchester - OFFICE BASED **Employment Type**: Full-time **Salary: £24 000** **About Zero21brands**: Founded in 2018, Zero21 Brands is home to licensed brands Ed Hardy UK/Europe and AND1 UK/Europe, as well as our new sportswear brand A-GAME. Ed Hardy brings iconic tattoo artistry...

  • Adult Social Care

    2 weeks ago


    Manchester, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    Salford Care Organisation, part of Northern Care Alliance NHS Foundation Trust has an exciting opportunity to recruit to the position of a Customer Care and Complaints Adviser. Based in Salford, you will coordinate Adult Social Care Complaints and Enquiries (representations from MP's and Councillors) for Salford residents. Are you enthusiastic? Have...


  • Manchester, United Kingdom Fawkes and Reece Full time

    Customer Care Technician Sector - House Building Location - Office base Warrington, sites across the North West Package - Competitive salary, company van during working hours The company are a regional developer specialising in new build private developments across the North West Region, properties ranging from affordable homes to luxury family homes. An...


  • Manchester, United Kingdom Persimmon Homes Full time

    From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities...


  • Manchester, United Kingdom Caspian Insurance Full time

    **About Us** Caspian Insurance is a fast-growing company in the financial services and insurance sector. Based in the heart of **Spinningfields, Manchester**, we are proud of our **5-star Trustpilot rating**, reflecting our commitment to outstanding service. With a team of **over 90 professionals**, we foster a **friendly, supportive team culture** where...


  • Manchester, United Kingdom Sabz Solicitors Full time

    **Responsibilities**: - Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers from initial consultation until the file closing, and ensuring that all customers are receiving expected levels of client care and customer service. - Resolving customer complaints/concerns/request for refunds quickly...


  • Manchester, United Kingdom Azenta Full time

    The Customer Care / Sales Order Representative will have direct interaction with external as well as internal customers on a daily basis. All work is done in compliance with department Standard Operating Procedures, order entry procedures and Sarbanes-Oxley. **What you will be doing** - Reviews, enters and books orders according to order entry policies and...