Commercial Operations Executive

**Job Title**:Commercial Operations Executive**

**Department**:Commercial Operations**

**Reporting**:Commercial Operations Manager**

**Location**:Training Ground and Vantage London**

**Salary**:Competitive**

**Closing Date: 19th January 2025**

Brentford FC is a bit different to other Premier League football clubs. We put our fans first, we are a true community club and while we are financially sustainable, we are not afraid to take calculated risks. We take huge pride in our environment and culture within the Club which focuses on development, inclusion and not being afraid to think differently.

Being progressive, humble and respectful while sticking together as one team across the Club guides how we work and the decisions we make each day.

We also firmly believe that a diverse workforce is a better workforce which will help us develop ideas, solve problems and ultimately grow Brentford FC.

We play in a brand-new stadium, 15 minutes from Heathrow in vibrant west London.

We will never forget where we have come from, but we are excited about the future that lies ahead.

Come join us.

**Inclusion Statement**

**Safeguarding Statement**

**The Role of the**Commercial Operations Executive**

Brentford FC has an exciting opportunity for a Commercial Operations Executive. The Commercial Operations Executive will work with the Commercial Operations Manager to provide material support in the planning and delivery of various commercial commitments and obligations relating to our players, coaches and senior club executives.

**Main Accountabilities**
- Work with Off-Field departments to ensure commercial commitments and obligations are planned and delivered successfully. This includes, but is not limited to, servicing the needs of the following departments: Partnerships, Marketing, Fan Relations and Community Outreach, Content, Editorial, Public Affairs, EDI and Brentford Community Sports Trust
- To ensure compliance from Off-Field and On-Field staff as per the Commercial Operations Policy
- Work collaboratively with the Football Department to deliver our commercial commitments whilst continuing to prioritise Football and performance
- Communicating with players, coaches and senior club executives about their upcoming commercial commitments, ensuring they understand all necessary details
- To be responsible for ensuring all appearances and training ground visits are delivered in alignment with our safeguarding policy and delivered in a safe and secure manner
- Assist on planning, communicating and delivering training ground visits, ensuring that participants receive a best-in-class experience
- The fulfilment of signed merchandise requests and obligations
- The fulfilment of First Team Player ticket requests for all fixtures

**General Club Accountabilities**
- To ensure compliance with all relevant Club policies, including safeguarding, health and safety policies and with specific reference to the data regulations (GDPR and PECR)
- To ensure compliance with the Club’s Code of Conduct
- To ensure compliance with all relevant legal, regulatory, ethical and social requirements
- To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC
- To keep confidential any information gained regarding the Club and its personnel
- To maintain a flexible approach to work at all times
- To ensure compliance with all Matchday Safeguarding processes
- To ensure compliance with the Club’s Safeguarding Policy and processes
- To promote and support positive mental health and wellbeing throughout the Club both on and off the field
- To promote equity, diversity and inclusion at the Club, in line with our EDI strategy

**Key Internal Relationships**
- Partnerships
- Marketing
- Fan Relations and Community Outreach
- Content
- Brentford Community Sports Trust
- EDI
- Editorial
- Public Affairs
- Operations (Stadium Operations and Training Ground Operations)
- Football Media
- Venue Optimisation
- Football and Coaching staff

**Person Specification - Essential Characteristics**
- Previous experience of working with high profile athletes in a high-performance, elite environment at a professional sports organisation
- 1-2 years’ previous experience of planning, organising and delivering events
- Understanding of the football landscape, particularly the importance of the delivery of obligations for Off-Field departments
- Excellent written and spoken English language skills
- Ability to build strong relationships
- Ability to work in a fast paced, pressurised, and dynamic environment.
- Organisation skills and the ability to organise others
- Able to work unsociable hours including weekends and evenings

**Person Specification - Desirable Characteristics**
- Professional, confident, self-motivated and enthusiastic
- A positive, bright and energetic demeanour
- Numerate and data-driven with a strong attention to detail
- Resilience and p