Entry-level Customer Service Advisor

9 hours ago


Leeds, United Kingdom MARKETING MOMENTUM LIMITED Full time

We are seeking an enthusiastic Entry-level Customer Service Advisor to join our team. This role is ideal for someone who enjoys interacting with people, solving problems, and delivering excellent customer support. As a Customer Service Advisor, you will play a key role in representing our clients, ensuring a positive customer experience, and supporting the wider marketing and sales teams.

**Key Responsibilities**:

- Act as the first point of contact for customers, providing friendly and professional support.
- Answer customer queries and provide accurate information about products and services.
- Handle customer feedback, ensuring concerns are addressed promptly and effectively.
- Support customer engagement initiatives at events and promotions.
- Work closely with the marketing team to help achieve campaign goals.
- Maintain a professional and approachable attitude when representing client brands.

**Requirements**:

- Excellent communication and interpersonal skills.
- Positive, adaptable, and proactive attitude.
- Strong problem-solving skills with attention to detail.
- Ability to work well in a team environment.
- No previous experience required - full training will be provided.

**Why Join Us?**
- Comprehensive training and ongoing support.
- Career development opportunities in customer service and marketing.
- A fun, collaborative, and dynamic work environment.
- Opportunities to represent exciting brands and campaigns.

Pay: From £30,000.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- On-site parking
- Sabbatical
- Sick pay

Work Location: In person



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