Entry-level Customer Service Representative
2 weeks ago
**Entry-Level Customer Service Representative**
We are looking for an enthusiastic and customer-focused Entry-Level Customer Service Representative to join our direct marketing team. In this role, you will be the first point of contact for customers, providing exceptional service, addressing inquiries, and ensuring a positive experience. This position is an excellent opportunity for individuals passionate about customer satisfaction and looking to develop their skills in a fast-paced environment.
**Key Responsibilities**:
- Serve as the primary contact for customers, responding to questions and providing information about products and services.
- Handle customer inquiries with professionalism and efficiency, ensuring a positive resolution.
- Assist in direct marketing campaigns by gathering customer feedback and insights.
- Maintain accurate records of customer interactions and update the database accordingly.
- Resolve customer concerns and escalate issues to the appropriate team when necessary.
- Collaborate with sales and marketing teams to improve customer engagement and satisfaction.
- Stay informed about company products, services, and promotions to provide accurate and up-to-date information.
- Represent the company brand positively and maintain a high standard of professionalism in all interactions.
**Skills and Qualifications**:
- Excellent verbal and written communication skills.
- Strong interpersonal skills and the ability to build rapport with customers.
- Problem-solving skills and a proactive approach to handling customer concerns.
- Ability to work in a fast-paced environment and multitask effectively.
- Strong organisational skills and attention to detail.
- Willingness to learn and adapt to new systems and processes.
**Why Join Us?**
- Comprehensive training and support to build your customer service skills.
- Opportunities for career growth and advancement within the company.
- A collaborative and dynamic work environment.
- Gain valuable experience in direct marketing and customer relations.
Pay: From £30,000.00 per year
Additional pay:
- Bonus scheme
- Performance bonus
- Yearly bonus
**Benefits**:
- Company events
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Sick pay
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work authorisation:
- United Kingdom (required)
**Location**:
- Leeds LS1 1BA (required)
Work Location: In person
Application deadline: 12/01/2025
Expected start date: 13/01/2025
-
Leeds, United Kingdom PROSPECTS LAND ACQUISITIONS LIMITED Full time**Entry-Level Customer Service Representative** Are you a people-oriented individual who loves providing excellent service? Join our team as an Entry-Level Customer Service Representative, where you’ll play a vital role in ensuring customer satisfaction while developing your professional skills in a supportive environment. **Key Responsibilities** - Serve...
-
Entry-level Customer Service Representative
7 days ago
Leeds, United Kingdom AB CONSULTING GROUP LTD Full time**The Role**: As an Entry-Level Customer Service Representative, you’ll be the first point of contact for customers, representing our clients professionally and providing helpful, friendly service. This role is perfect for someone who enjoys working with people and is eager to build a career in customer service and marketing. **Key Responsibilities**: -...
-
Customer Service Representative
2 weeks ago
Leeds, United Kingdom WINNOVATION SERVICE LTD Full time**Duties**: - Provide accurate information about products and services - Assist customers with order placement, tracking, and returns - Upsell additional products or services to customers - Analyse customer needs to offer tailored solutions - Ensure high levels of customer satisfaction through effective communication - Maintain customer records and update...
-
Entry-level Customer Sales Representative
2 weeks ago
Leeds, United Kingdom CULTURAL CAPITAL CONSULTING LTD Full time**Entry-Level Customer Sales Representative** We are seeking a results-driven and customer-focused Entry-Level Customer Sales Representative to join our direct marketing team. In this role, you will connect with potential customers, present our products and services, and build lasting relationships to drive sales. This is a fantastic opportunity to gain...
-
Entry-level Customer Service Associate
3 days ago
Leeds, United Kingdom PROSPECTS LAND ACQUISITIONS LIMITED Full time**Entry-Level Customer Service Associate** We are seeking an enthusiastic and customer-focused Entry-Level Customer Service Associate to join our direct marketing team. In this role, you will act as the face of our clients’ brands, assisting customers, resolving inquiries, and ensuring exceptional customer experiences. This is an excellent opportunity for...
-
Entry-level Marketing Representative
1 day ago
Leeds, United Kingdom MARKETING MOMENTUM LIMITED Full timeWe are seeking an enthusiastic and motivated Entry-level Marketing Representative to join our team. This role is ideal for individuals starting their career in marketing who are eager to gain hands-on experience in brand promotion, campaign support, and customer interaction. You will play a key role in representing client brands and supporting the execution...
-
Entry-level Customer Service Assistant
1 day ago
Leeds, United Kingdom MARKETING MOMENTUM LIMITED Full timeWe are seeking a motivated Entry-level Customer Service Assistant to join our team. In this role, you will provide front-line support to customers, ensuring a positive experience while assisting the wider marketing team in delivering high-quality campaigns. This position is perfect for individuals who are enthusiastic about customer service and looking to...
-
Customer Service Representative
1 week ago
Leeds LS AR, United Kingdom Level Up Leeds Full time £28,000 - £36,000 per yearStep into a career with real growth, recognition, and purposeWe're looking for an enthusiastic and driven Customer Service Representative to join our growing team. This is more than just a job — it's a chance to develop new skills, work in a supportive environment, and build a long-term career in customer relations and business development.You'll be the...
-
Customer Service Assistant
1 week ago
Leeds, United Kingdom WINNOVATION SERVICE LTD Full time**Responsibilities**: - Provide information about products and services - Assist customers with orders, returns, and general inquiries - Analyse customer needs to offer appropriate solutions - Perform data entry tasks accurately and efficiently - Upsell products or services to increase sales - Maintain a positive and professional attitude at all...
-
Entry Level Marketing Assistant
2 weeks ago
Leeds, United Kingdom WINNOVATION SERVICE LTD Full timeAre you a motivated individual eager to kickstart your career in marketing and sales? Do you thrive in a fast-paced, team-oriented environment? If so, we want to hear from you! As an Entry-Level Marketing Assistant, you will play a crucial role in driving our direct sales initiatives, engaging with customers, and supporting our marketing strategies. **Key...