Entry-level Customer Service Representative

1 week ago


Leeds, United Kingdom AB CONSULTING GROUP LTD Full time

**The Role**:
As an Entry-Level Customer Service Representative, you’ll be the first point of contact for customers, representing our clients professionally and providing helpful, friendly service. This role is perfect for someone who enjoys working with people and is eager to build a career in customer service and marketing.

**Key Responsibilities**:

- Provide accurate information about products, services, and campaigns
- Record customer feedback and communicate insights to the team
- Resolve basic customer issues or escalate when necessary
- Support promotional events and campaigns with customer engagement activities
- Maintain a positive and professional attitude at all times

**What We’re Looking For**:

- Excellent communication and interpersonal skills
- A patient, friendly, and customer-focused approach
- Basic computer skills and the ability to learn new systems quickly
- A proactive attitude and willingness to learn
- No previous experience required - full training provided

**What We Offer**:

- Comprehensive training and development opportunities
- Career progression within customer service and marketing teams
- A supportive and friendly team environment
- Opportunities to work on exciting campaigns with recognised brands

**Kickstart Your Career in Customer Service & Marketing**
If you’re eager to learn and enjoy helping people, we’d love to hear from you.

Pay: From £30,000.00 per year

Additional pay:

- Bonus scheme
- Yearly bonus

**Benefits**:

- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Work authorisation:

- United Kingdom (required)

**Location**:

- Leeds LS1 (required)

Work Location: In person

Application deadline: 29/06/2025
Expected start date: 30/06/2025



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