Senior Administrator
6 days ago
We are currently recruiting for a Senior Administrator to join our team.
If you are organised, motivated and eager to learn, this is the ideal role, full training is also provided.
This area of the business provides the tools investors need to access the market and buy, sell and hold investments in a cost-effective way. The team in Lancing comprises approximately 40 staff.
**Core Duties/Responsibilities**
- To support cash administration services.This involves receipts and payment processing of monies to the clients/customers' accounts as well as internal payment management using various Banking Interface Platforms
- Updating Books & Records with payments made/received.
- Meeting targets for accuracy, quality and volume and agreed service levels
- Satisfactory resolution of queries (self)
- Achievement of agreed business objectives/service standards
- Contribution to team service levels
- Willingness to contribute to wider department objectives
- When required provide project support ensuring own deliverables are on time and to specification
- Liaise with internal and external customers, on a wide range of issues and requests for information or advice
- Provide Excellent Customer Service
**Skills & Knowledge and Qualification**
- Excellent IT skills especially knowledge of Microsoft Excel
- Numeracy skills, the ability to use, interpret and communicate mathematical information. Some main numeracy skills that you may regularly use; basic knowledge of numbers, Calculating skills, understanding relationship between numbers, and understandingtrends
- Self organisation
- Self motivation
- Ability to learn new tasks with mínimal supervision
- Ability to plan tasks and keep to timescales
- Good communication skills (both written and oral)
**EQ Benefits**
Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer:
- 28 days annual leave + bank holidays
- Flexible benefit which you can use to 'purchase' additional benefits which include, private health insurance, travel insurance, gym memberships and many more you can chose from, or get it paid your flexible benefit amount on top of your annual salary
- Life assurance x 4 of your annual salary
- Opportunity to join a great pension scheme
- Staff engagement - Opportunities to receive recognition and rewards.
- Great learning support
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