Project Coordinator

21 hours ago

Thame, United Kingdom Concept Resourcing Full time

**Project Coordinator.**
**Location**:Thame. South Oxfordshire.
**Salary**:£22-£25.5k
**Package**:25 days annual holiday (plus bank holidays), pension scheme, life assurance, lifestyle benefits, free parking and career progression opportunities.
**Working hours**:Monday - Friday 09:00 - 17:30.
Concept Resourcing currently have an excellent opportunity with a highly reputable, market leading brand within the IT industry. We are a looking for a project coordinator to join a growing service delivery team. The key part of your role will be to provideproject support for the team and ensure the highest level of customer service is provided.
**Your responsibilities**:

- Providing swift and effective responses to customers and delivering an exceptional customer experience.
- Administration (quotations, sales order processing, order management, after sales support, etc.).
- Process all customer orders in a timely fashion; providing accurate sales quotations, following a clear sales ordering process, updating the order management system and the coordination of the order delivery.
- Co-ordination of on-site resource
- Scheduling hardware delivery.
- Identifying and escalating opportunity for improvements in the delivery of departments processes.
- Developing strong internal relationships and working closely with internal teams on a daily basis to achieve business goals.
- Undertaking cross-training and providing support to other Service Delivery team members as required.
- Liaise across all internal business disciplines (i.e. Technical, Production & Accounts) to resolve any queries regarding support, delivery or payment terms
- Attend all required team meetings (except in the case of agreed holiday or sickness)

**Knowledge and experiences**:
Essential:

- Administrative experience in a similar role OR strong customer service background.
- Strong interpersonal and communication skills (written and verbal).
- Process driven with a keen eye for detail.
- Organised and methodical.
- Evidence of problem solving and issue resolution within a previous role.

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